Media Manager

Since 1828, Guerlain - an iconic luxury French Perfume & Cosmetics brand, part of the LVMH Group - has explored, innovated and perfected its Fragrance, Skincare and Makeup thanks to its daring creators of mythical creations with timeless know-how. All with Nature and Art as inspiration and the Culture of Beauty as a signature.

In Fragrance, Guerlain Master Perfumer, Thierry Wasser, embodies the fifth generation of Guerlain Perfumers. As a figure within the contemporary fragrance world, Thierry Wasser has put his name to many of the House’s creations. He contributes to an olfactory legacy of some 1100 fragrances and explores the world in search of the most exclusive raw materials. In Makeup, newly appointed Guerlain Creative Director of Makeup, Violette, seemed destined to join the house synonymous with French beauty and constant innovation. With her creativity, Parisian chic and eye for high standards, she knows better than anyone else that makeup is nothing if not the art of bringing out the beauty in each and every one of us.

The House is committed to preserving biodiversity, innovating sustainably, acting for the climate and creating a positive social impact. Above all, Guerlain seeks to protect one of Nature’s most precious wonders: bees, sentinels of the environment and symbol of the House.

Guerlain invites you today to join its North America teams.

Guerlain is part of the LVMH Group

The Media Manager will lead and support full funnel paid media tactics to support various business objectives. Digital Media Manager will be tasked with analyzing, managing, and optimizing Guerlain’s media strategy in the US to support brand equity objectives along with performance media goals.

This role will work closely with Agency partners as well as strategically along-side the Digital & Communication teams to concept out, develop and launch all digital media initiatives that contribute to the brand 360 marketing support. This role will coordinate all aspects of digital campaign development with the agency and support teams to ensure deadlines, tracking requirements and goals have been successfully accomplished. Role will work closely with NA and Global brand Marketing and Creative Services to achieve overall project objectives and deliver assets in a timely fashion. This role will work in partnership with the Central team on asset coordination and market requirements as well as program validation. This role will ensure optimal user experience across all platforms and placements and consistently monitor program from start to end.

Reports to: VP, Omni

Positions Supervised: n/a

Peers: Other Managers

Internal Partners: Sales, Sales Administration, Training, Finance, Creative Services, Human Resources

External Partners: Media Agency

DRIVE MEDIA CAMPAIGNS

• Lead media campaign strategies and execution with media agencies: oversee asset selection and adaptation per ad formats, optimize plans, and build comprehensive performance analyses hand-in-hand with E-Business team
• Search-specific: lead and execute Search efforts (SEA, SEO through HQ) hand-in-hand with E-Commerce team

• Establish performance marketing best practices, build ROI reports for each campaign with industry and/or competition benchmarks, enforce “test and learn” culture within media plans to constantly improve media goals and spend efficiency.
• Maintain audience groups’ relevancy and refine segmentation with constant attention to behavior and ROI for media efforts.
• Provide landscape study on competitors strategy for major launches and overall 3-axe plans and build recommendations to optimize communication strategy.
• Track key metrics to benchmark social/paid digital marketing efforts through retailers and provide insights on media optimizations.
• Establish relationships with Digital key players (Google, FB/IG, TikTok) and key Media partners (LVMH Media, LVMH Digital community, media agencies) to collect insights, recommendation, access betas and ensure Communication and Marketing teams are up-to-date with media innovations ; monitor relevant innovation from third-party vendors to optimize media efforts within budget.
• Partner with all internal teams to amplify digital communication plans.
• Act as “social/digital expert” to educate internal teams on social tools and metrics during dotcom initiative meetings.
• Ensure brand tone of voice aligns across social channels for media, earned, and owned consumer-facing social content.

DIGITAL STRATEGY:

• Partner with Central teams to develop U.S.-centric assets and digital native content for media and brand social channels and influence timing of posts to better incorporate U.S./North American needs.
• Partner with all internal teams to create holistic plans (social, e-retail, trade, in-store, etc.).
• Provide monthly market and competition insight reports with quarterly deep dives on best practices.
• Track social performance per brand against market trends and key competitors, providing insights on how to optimize rankings.
• Lead Brand communication on social platforms for the U.S.; maintain local pages for each Brand social platforms if applicable, track any relevant data on US audiences from global-led channels.
• Budget management: manage, track budget for media and influencer boosting activities.

• Ensure alignment with integrated multi-media (i.e. print/outdoor/online) advertising plans
• Consistently monitor and optimize campaigns to ensure success of investment
• Identify, communicate and document objectives and success metrics with the agency (e.g., engagement, views, online conversations, tonal sentiment, etc)

DIGITAL STRATEGY:

• Partner with Central teams to develop U.S.-centric assets and digital native content for media and brand social channels and influence timing of posts to better incorporate U.S./North American needs.
• Partner with all internal teams to create holistic plans (social, e-retail, trade, in-store, etc.).
• Provide monthly market and competition insight reports with quarterly deep dives on best practices.
• Track social performance per brand against market trends and key competitors, providing insights on how to optimize rankings.
• Lead Brand communication on social platforms for the U.S.; maintain local pages for each Brand social platforms if applicable, track any relevant data on US audiences from global-led channels.
• Budget management: manage, track budget for media and influencer boosting activities.

• Ensure alignment with integrated multi-media (i.e. print/outdoor/online) advertising plans
• Consistently monitor and optimize campaigns to ensure success of investment
• Identify, communicate and document objectives and success metrics with the agency (e.g., engagement, views, online conversations, tonal sentiment, etc)

Hybrid Model:

• In office: Monday, Tuesday, Thursday
• Remote: Wednesday, Friday

This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

All your information will be kept confidential according to EEO guidelines.

LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.

While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $100,000 - $110,000.