Senior Software Engineer - PHP/Laravel (Back-End)

About the Engineering Organization:

The Engineering Team at Loop is a balance of agility, consistency, and performance. These are the pillars that allow the team to constantly and reliably deliver value that matters to customers. That customer intimacy is what allows our engineering teams to be the best in our space, and bring the best ideas to the market.

About the Role:

Loop is looking for a full-stack Senior Software Engineer. We're searching for a passionate and driven engineer to join our team. This is a hands-on role where you'll contribute directly to the design, development, and maintenance of our core products. You'll apply your experience to build scalable solutions, improve technical excellence, and serve as a reliable source of knowledge for your peers.

Our Blended Work Environment:

At Loop, we’re intentional about the way we work so that we can do our best work. We call this our Blended Working Environment. We work from our HQ in Columbus, OH, or one of our Hub or Secluded locations, and are distributed throughout the United States, select Canadian provinces, and the United Kingdom. For this position, we’re looking for someone to join us in Columbus, OH; New York City, NY; Boston, MA; Chicago, IL; Austin, TX; or fully remote.

Our Tech Stack:

While we use certain core technologies at Loop, the exact tech stack each team uses varies. To give you an idea of what you might work with should you join us, here are some examples: PHP/Laravel, Vue.js, MySQL, DynamoDB, Kubernetes, AWS, Serverless.

Our hiring process is tech stack agnostic.

• Design, build, and maintain web applications, APIs, backend services, and lambdas for the Loop product line, ensuring high-quality code and robust solutions.
• Solve complex technical issues for our merchants, partners, and internal teams, ensuring an exceptional user experience.
• Develop automated unit and integration tests to ensure code quality and reliability.
• Contribute to maintaining a healthy, continuous integration and deployment process.
• Participate in assessing and making recommendations for engineering best practices to ensure effective scaling, contributing to long-term system scalability and stability.
• Contribute to defining and adhering to technical standards and best practices within the team, improving the overall quality and consistency of the codebase.
• Contribute to elevating the engineering culture at Loop by fostering a supportive and collaborative environment.
• Demonstrate intellectual curiosity and proactively seek opportunities for learning and growth.
• Exhibit a strong sense of ownership over your work, its direction, and its impact.
• Step up to lead initiatives and take action to address problems without waiting for explicit permission, tackling complex technical challenges within your area of ownership.
• Mentor and guide more Software Engineers, sharing knowledge and fostering their growth within the team.

• 5+ years of experience with PHP / Laravel, AWS Serverless, and Vue.JS on the front-end is preferred.
• You have significant web development experience using modern tooling.
• Demonstrated hands-on in-house expertise building web applications, backend services, and APIs.
• You can evaluate technical decisions and understand the trade-offs involved in various implementation options.
• You have participated in effective testing processes on previous teams and have opinions on how to create a quality-driven development process.
• You have worked in environments with continuous integration and deployment and have contributed to scaling those processes.
• You can share examples of how you have practiced test-driven and behavior-driven development, and how you’ve advocated for these practices.
• You have worked and thrived in an agile development environment and can speak to the principles of agility, as well as the specific tactics you employed.
• You can provide examples of crucial conversations, such as giving feedback to a leader, customer, or peer, and have made mistakes with humility and vulnerability.
• You can share instances where you improved existing processes or systems and negotiated with your team or stakeholders to implement changes.
• You have examples of situations where a team decision did not align with your preference, but you still fully committed to the direction and drove progress.
• You’ve worked closely with product managers and design teams.

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Loop Story

Commerce should feel effortless. Every product adored, every order perfect, every customer loyal for life. But reality is messier: operations get tangled, margins grow thin, and trust is fragile. That’s where Loop steps in. We create confidence where commerce fails.

We started by fixing returns and exchanges. Today, we’re building a connected commerce operations suite — powering everything from order tracking to fraud prevention, with hundreds of innovations in between. Grounded in data and insight, our platform helps merchants make smarter decisions with every transaction. Over 5,000 of the world’s most loved brands trust Loop to turn cost centers into growth engines. Our mission is simple: protect margins, delight customers, and help merchants build businesses that last.

Life at Loop is rooted in our core values. We balance high empathy with high standards, knowing that work is better when we can show up authentically and resilience is built by facing challenges head-on. We expect you’ll grow quickly, learning skills that last far beyond your time here. Loop is a formative chapter in your career — a chance to shape the future of commerce and to leave better than when you arrived.

Learn more about us here: https://loopreturns.com/careers.

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