Service Advisor - job 1 of 8
Dealership:
L0577 Priority Ford NorfolkNOW HIRING: Service Advisor at Priority Ford – Norfolk, VA
Put Your Automotive Passion to Work with a Winning Team!
Are you ready to shift your career into high gear? Priority Ford in Norfolk is seeking a motivated, customer-focused Service Advisor to join our dynamic service team. If you enjoy building relationships, helping customers, and working in a fast-paced, high-energy environment — we want to meet you!
What You’ll Do:
Greet service customers with professionalism and enthusiasm
Communicate clearly about vehicle needs, repairs, and timelines
Coordinate with technicians and parts department to ensure efficient workflow
Provide accurate cost estimates and keep customers updated throughout the process
Promote additional services when appropriate, always focusing on customer satisfaction
Handle administrative tasks including repair orders, warranty claims, and service records
What We’re Looking For:
Previous experience as a Service Advisor or in a similar customer service role preferred
Strong communication and organizational skills
Automotive knowledge is a plus, but not required — we’ll train the right person
Positive attitude and commitment to delivering top-tier customer service
Ability to thrive in a busy, team-oriented environment
What We Offer:
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Join one of the top dealership groups in the region — where your drive leads to real rewards.
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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