Main Line Service Advisor
Dealership:
L0154 BMW of AnchorageBMW of Anchorage
Main Line Service Advisor
Pay: Base Pay + Commission Structure
Commission Potential: $100,000 – $130,000+ annually, based on performance
Incentives & Bonuses available based on key performance metrics
Employment Type: Full-Time
At BMW of Anchorage, we pride ourselves on our award-winning culture and dedication to employee development. We foster a positive, supportive environment where our team members thrive and build long-lasting careers.
We are seeking a dedicated, customer-focused Main Line Service Advisor to join our high-performing team. As the first point of contact for service customers, you’ll play a vital role in delivering an exceptional service experience while maximizing sales opportunities. This role is ideal for someone with a strong background in customer service and sales who is looking to grow with a respected, high-performing company.
Responsibilities:
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
- Greet customers promptly and courteously upon arrival.
- Listen to customer concerns and provide expert advice.
- Recommend appropriate services and repairs based on vehicle needs.
- Clearly explain services, repairs, and estimates to customers.
- Upsell additional services and products to enhance satisfaction and performance.
- Maintain accurate customer records and follow up on service requests.
- Coordinate with technicians to ensure efficient and accurate service delivery.
- Drive customer satisfaction and retention through exceptional service.
Qualifications:
- High school diploma or equivalent.
- Proven experience in customer service or sales, preferably in the automotive industry.
- Strong communication and interpersonal skills.
- Ability to build rapport with customers and provide exceptional service.
- Detail-oriented with strong organizational skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Proficiency with computer systems and software used in automotive service management.
We offer best in class industry benefits:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Join Roseville Toyota as a BDC Administrator / Call Center Rep to manage high-volume customer interactions, schedule appointments, and support sales and retention for a Fortune 150 automotive group.
Audi Van Nuys is building a pipeline of motivated Automotive Sales Consultants to deliver top-tier customer experiences and drive vehicle sales in a fast-paced dealership setting.
Dymax is hiring an on-site Customer Service Representative in Torrington, CT to manage order processing, customer communication, quoting, and cross-functional coordination for manufacturing customers.
Christian Brothers Automotive in Colorado Springs is hiring an Automotive Service Advisor to manage guest interactions, present repair solutions, and coordinate shop workflow with professionalism and integrity.
Visa is hiring a Senior Director, Service Experience to design and scale end-to-end service models for network, authentication, and identity products, driving transformation through GenAI, operational excellence, and cross-functional stakeholder leadership.
Vitalize is hiring a hands-on Support/Success Operations professional to build scalable post-launch support systems and drive exceptional hospital customer outcomes.
Truck Centers, Inc. is hiring a customer-focused Service Advisor to manage repair orders, liaise with drivers and technicians, and coordinate service logistics at the Morton, IL dealership.
Customer-focused support professional needed to resolve inbound consumer inquiries for FIS, troubleshoot issues, document cases, and escalate when necessary.
AECOM seeks a Customer Support Specialist to deliver timely, professional assistance to Connecticut rail and transit riders across phone, chat, and email while supporting real-time service alerts and ticketing systems.
Provide patient-focused scheduling and registration support at PVH’s Uro/Gyn clinic, handling registration, insurance verification, appointment coordination, and payment collection.
Parkwest Medical Center seeks a PBX Operator to manage the switchboard, route calls, monitor alarms and overhead paging while providing courteous, efficient communication support across the hospital.
Provide welcoming, efficient front-desk support for a busy dermatology practice, managing patient check-in/out, scheduling, payments, and chart accuracy.
Kessler Rehabilitation Center in West Orange is hiring a Patient Service Specialist to manage front-desk operations, patient scheduling, and authorization tracking while delivering exceptional customer service.
Provide overnight intake and pre-admission screening for The Recovery Village, guiding callers through assessments, insurance collection, and admissions coordination.
Melaleuca is hiring a bilingual Spanish/English part-time Customer Care representative to handle inbound calls, assist customers with orders and issues, and deliver a high-quality brand experience on a flexible schedule.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
