Customer Identity Management Data Steward

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Job Title: Customer Identity Management Data Steward

Location: Indianapolis, Indiana

Department: GCO Digital Risk Management

Reports To: Associate Director GCO Digital Risk Management

About Us: Lilly is a leading innovator in [industry/sector], dedicated to delivering cutting-edge solutions that enhance consumer experiences and drive business growth. We are seeking a dynamic and experienced Product Owner to lead our Global Consumer Identity and Identity Graph initiatives.

Job Summary: As a Data Steward you will be responsible for running and maintaining the integrity, quality, and enforcement of the organization's data assets. This includes implementing and carrying out data governance policies, ensuring data quality, and managing metadata. Act as a bridge between technical teams and business users, ensuring data is accurate, accessible, and trustworthy.

Key Responsibilities:

• Data Quality Management: Implement and enforce data quality standards, monitor data quality metrics, and collaborate with stakeholders to resolve data quality issues. Ensure data quality, addressing bias, navigating ethical considerations with data, and collaborating with other teams to leverage AI effectively.
• Data Governance: Develop and maintain data governance policies, defining data ownership and stewardship roles, and ensuring compliance with data governance policies and regulatory requirements.
• Data Security and Privacy: Partnering with Cybersecurity and Privacy areas of the business to ensure compliance with data privacy regulations, and monitoring access controls and permissions.
• Meta Data Management: Maintaining metadata repositories and data dictionaries, documenting data lineage, definitions, and business rules.
• Collaboration and Communication: Working with system owners, data owners, data analysts, data scientists, and business users to ensure data quality, data policies, accessibility, and usability.
• Data Issue and Resolution: Investigate and resolve data-related issues, identifying root causes, and implementing corrective actions.
• Data Stewardship Policies: Develop and implement data stewardship policies and procedures.
• Data Life Cycle Management: Running the entire data lifecycle from creation to archival.

Basic Qualifications:

• BS/BA or 3+ears master data stewardship or customer operations experience preferred healthcare
• Knowledge of Business Intelligence Solutions and concepts

Additional Skills/Preferences

• 3 years’ hands on experience with data processes, tools, techniques, and governance.
• 3 years’ hands on experience working on cross functional projects and/or teams related to data stewardship work
• Experience with relational databases (Conceptual and querying languages and tools), AI, machine learning, data transformation, data wrangling and cleansing solutions
• Strong understanding and experience of data management principles and best practices
• Proficiency in data quality management tools and techniques
• Excellent communication and collaboration skills
• Strong problem-solving and analytical skills
• Self-starter and motivation driven mind set
• Knowledge of data governance frameworks and regulatory requirements
• Familiarity with data modeling and database concepts
• Experience with data quality monitoring and reporting
• Ability to work independently and as part of a team
• Experience with consent management architecture (match/merge rules, suspect rules, survivorship strategy)
• Experience with identity systems, Reltio preferred.

Why Join Us:

• Innovative Environment: Work with cutting-edge technologies and a team of passionate professionals.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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