Sr. Product Designer, Conversational AI

Join a National Top Workplace 

Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. 

Join Us from Anywhere 

While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: 

·         Flexible Time Off to recharge when needed 

·         Nine Company-Wide Holidays 

·         A diverse suite of benefits prioritizing your growth, development, and personal well-being 

Discover more about our perks and benefits here. 

Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. 

About the team and what we'll build together

We’re redesigning how marketers, analysts, and loyalty strategists interact with technology — moving from forms and dashboards to conversational and agentic UX that’s intelligent, adaptive, and outcomes-focused.  We’re looking for a Senior Product Designer who can define and execute a best-in-class UX/UI strategy across our platform. You’ll partner closely with Product, Engineering, and Data teams to reimagine user flows, design intuitive interfaces, and embed intelligent AI interactions throughout our ecosystem.

This is a hands-on individual contributor role for someone who loves crafting elegant solutions, shaping interface language, and bringing next-generation user experiences to life — not just wireframing but owning the end-to-end design journey.

• Lead the UX vision and execution for our loyalty and marketing technology platform, with a focus on agent-driven and conversational interfaces
• Design end-to-end user experiences: user flows, wireframes, interaction models, and polished UI
• Translate abstract problems into clear, intuitive UX structures that guide user decision-making
• Develop and maintain a design system with naming taxonomy and UX/UI standards
• Collaborate deeply with Product, Engineering, and Innovation to build scalable, accessible, and performant features
• Prototype and test designs with best-in-class usability principles and using tools like Figma, Framer, or AI-based generators and usability
• Advocate for the user at every step — including under ambiguous, fast-moving product cycles

• 5–8+ years in UX/UI design, with a portfolio that spans B2B SaaS, platforms, or complex workflows
• Strong experience designing systems with intelligent assistants, chatbots, or AI-powered interactions, within marketing technology preferred
• AI-first mentality in workflow methods and fluency in Figma or other design and prototyping tools, and user research methods
• Ability to lead cross-functional conversations and influence without authority
• Deep understanding of design systems, naming conventions, and UX writing
• Preferred Skills & Experience:
• Experience designing for loyalty, marketing tech, CRM, or customer data platforms
• Familiarity with LLM and agent design patterns
• Knowledge of accessibility standards (WCAG), performance optimization, and front-end collaboration

Who we are  As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. 

A place for all We celebrate and embrace diversity at Kobie! 

Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law. 

We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values. 

Ready to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty!