Tier 1 Jobs

Abridge is hiring a technically comfortable Customer Support Specialist to provide accurate, empathetic support and troubleshooting for users during the 12:00 PM–9:00 PM EST shift.

An education-focused EdTech company is hiring a remote Tier 1 Support Technician to handle Zendesk tickets, support calls, and day-to-day technical support for Focus School Software customers.

Children's Mercy is hiring a 3rd-shift Service Operations Associate Analyst to deliver onsite Tier 1 IT support, system monitoring, and strong customer service for hospital staff.

Plasmidsaurus is hiring a Customer Support Specialist to provide fast, accurate Tier 1 support and help scientists get the most from its DNA sequencing services.

Experienced sales and technical leader needed to own customer strategy and drive growth across Tier 1 aerospace primary structure accounts for Hexcel in the Americas.

TrueDialog is hiring an in-office Customer Support Specialist in Austin, TX or Southfield, MI to provide expert frontline support, onboarding, and troubleshooting for its enterprise SMS platform.

Lead daily Help Desk operations at Enterfusion’s downtown Orlando office by triaging tickets, delivering Tier 1 support, driving SLA execution, coordinating resources, and reporting to leadership.

Inspiroz is hiring an on-site School Technology Specialist in Washington, DC to deliver hands-on Tier 1/2 support, manage hardware and network maintenance, and act as the on-site liaison to our remote IT team for charter school partners.

Customer-Centric

Mission Driven

Inclusive & Diverse

Rise from Within

Diversity of Opinions

Work/Life Harmony

Growth & Learning

Transparent & Candid

Medical Insurance

Paid Time-Off

Maternity Leave

Mental Health Resources

Equity

Child Care stipend

Paternity Leave

WFH Reimbursements

Flex-Friendly

Dental Insurance

Vision Insurance

Life insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

401K Matching

Military leave

NVIDIA seeks a Senior Technical Program Manager in Santa Clara to lead software program execution for automotive customers, driving releases, issue resolution, and cross-functional coordination.

Senior Key Account Executive sought to manage strategic automotive accounts, spearhead new business development, and represent a growing private automotive leader in Livonia, MI.

Lead the operational rollout and real-world validation of SDS-powered ADAS programs, bridging engineering and OEM partners to scale safe, on-road ADAS deployments.

Vasion is hiring a Tier 1 Product Support Engineer to deliver first-line technical support, document solutions, and ensure great customer experiences for its SaaS products.

Support Chime’s IT Support team in a hands-on, three-month helpdesk internship focused on Tier 1 troubleshooting, hardware setup, and basic IAM responsibilities at our San Francisco office.

Lead a Tier‑1 cloud/datacenter account for Renesas to drive strategic cross‑selling of power and embedded semiconductor solutions and accelerate revenue growth.

Provide front-line email-based technical and usability support for a web application used by government clients, working remotely from within the contiguous United States for ~20 hours/week.

Provide hands-on desktop and phone support for Windows and macOS users, manage Active Directory tasks, and assist with hardware repairs and IT rollouts at Ascend Learning’s Leawood office.

Wyetech is hiring a seasoned Windows Systems Administrator (SA2) for on-site, shift-based administration and Tier 1/2 support at Fort Meade supporting federal customers (TS/SCI with poly required).

Be part of Challenge Prep’s K–5 team as a full-time Teaching Assistant supporting classroom instruction, guided reading, and targeted interventions to accelerate scholar growth.

Provide Tier 1 helpdesk support for Sharp Business Systems, troubleshooting Microsoft, desktop, and network issues for clients across the country.

Vasion is seeking a customer-focused Product Support Engineer (Tier 1) to troubleshoot tier-1 issues across software, integrations, and infrastructure and to deliver timely, empathetic support to customers and partners.

Help Desk Specialist needed to deliver Tier 1 technical support for DoD/IC clients while maintaining an active TS/SCI and following ENS help desk procedures.

Provide Tier 1 digital and networking support for Intuitive’s surgical technology products on a weekend-focused schedule, delivering timely troubleshooting, escalation, and excellent customer service.

Provide hands-on Tier 1/2 technical support for hardware, networking, mobile device management, and access systems across multiple Washington sites.

Lead and scale PadSplit’s Tier 1 Member Support operation—managing people, processes, and BPO partners to deliver fast, data-driven, and empathetic customer experiences.

Serve as the key HR contact providing Tier 1 support across Recruiting, Benefits, Payroll and more at Pilot Company.