Service Recovery Jobs

Experienced facilitators based in or near Philadelphia are needed to deliver energetic, in-person customer service and hospitality training using provided content.

Bank of America is hiring a bilingual Spanish Credit Assistance Specialist (2nd shift) to handle outbound collections, negotiate repayments, and provide empathetic client solutions within collections compliance.

Bank of America seeks a detail-oriented Credit Assistance Specialist in Kennesaw to manage outbound delinquency calls, negotiate solutions, and deliver empathetic, compliant client service.

Work as a Collections & Recovery Agent at a rapidly expanding fintech in a hybrid Atlanta role, using strong communication and negotiation skills to recover payments and support customer relationships.

Work with Toast Capital as a Collections Specialist I to manage delinquent loan accounts, negotiate payoffs and payment plans, and support cross-functional efforts to improve collections outcomes.

Senior Business Analyst (Defined Benefit) to lead analytics-driven process improvements, manage complex DB projects, and partner with cross-functional teams to enhance service delivery.

Modivcare seeks a Remote Retention and Recovery Specialist to handle client inquiries, perform outbound recovery calls, and maintain accurate documentation while delivering courteous, solution-focused service.

Forward Financing is hiring an Account Specialist, Collections to negotiate payment plans and recover past-due balances for SMB customers within a flexible, employee-choice work environment.

Lead and scale Mercer Advisors' enterprise infrastructure and operations to deliver secure, highly available systems and outstanding end-user support across a distributed workforce.

Lead front desk operations at HHM Hotels in Miami, delivering outstanding guest service while supervising, training, and scheduling front office staff.

Raising Cane's seeks a Customer Relations Representative II to manage escalations, social media and online-review recovery, and support Level I reps to protect the brand and resolve customer issues.

RIVO is hiring motivated, money-driven onsite collectors in San Diego to negotiate payments on delinquent personal loans with uncapped bonus potential.

Grow Financial Federal Credit Union is hiring a bilingual (Spanish) Remote Collector to manage delinquent accounts through phone and written outreach, negotiate repayment plans, and support member-focused recovery solutions.

Clicklease is hiring a Senior Collections Agent to handle account delinquency, negotiate resolutions, and support small-business customers from our Salt Lake City area headquarters.

DFC is hiring a Collateral Analyst I to support collateral recovery efforts by locating vehicles and customers, coordinating with third-party recovery agents, and performing outreach and recovery cost analysis.

Customer Specialist (CX Special Projects) to manage ticket triage, service recovery, and process improvements for a US-focused, remote B‑Corp customer experience team.

Wheels Up seeks a detail-oriented Third-Party Operations Service Coordinator in Chamblee to manage third‑party operator communications, flight quality control, and recovery efforts.

Sentry Credit seeks motivated Account Resolution Specialists in Everett, WA to manage inbound/outbound collection calls, negotiate payment plans, and maintain compliant, compassionate consumer interactions.

Lead patient- and family-centered experience programs at USC Verdugo Hills Hospital to improve satisfaction, engagement, and operational use of patient experience tools.

FORUM Credit Union seeks a motivated Collections Specialist to handle loan collections and support members with financial solutions in a hybrid role based near Fishers, IN.

Support Raising Cane’s brand and guest experience by managing escalations, responding to social media and reviews, and coordinating resolution across Restaurant Support Office teams.

Montage Deer Valley is hiring a Residential Concierge to provide warm, personalized service and seamless reservation support for residence owners at our luxury mountain resort.

MCI seeks a motivated Collections Representative in Savannah to recover past-due consumer accounts through empathetic negotiation and contact-center technology.

Enterprise Mobility's Damage Recovery Unit is hiring a remote Collections Claims Specialist in Missouri to manage claim file review and negotiate recoveries for vehicle damage.

MCI is seeking motivated, experienced collections representatives in Savannah to recover past-due consumer accounts using professional training, contact technology, and empathetic negotiation.

YouLend is hiring a Collections Specialist to manage arrears, negotiate repayment solutions, and support recovery strategy for merchants across varied circumstances.