Omnichannel Support Jobs

Mission Driven

Social Impact Driven

Passion for Exploration

Reward & Recognition

Support Starlink customers in Hawthorne as a bilingual Spanish Customer Support Associate, troubleshooting technical issues and shaping support processes for a fast-growing team.

Omnidian is hiring a Senior Salesforce Administrator (Service Cloud) to lead Service Cloud optimization, AI-enabled case automation, and support tooling to improve agent productivity and customer experience.

A hybrid Chief of Staff and Enterprise Partnership Director role at Novartis focused on operational excellence and driving high-impact partnership activations across marketing and cross-functional teams.

Solace is hiring a Zendesk-focused System Administrator to own CX tooling, optimize workflows, and integrate systems to improve agent efficiency and customer outcomes.

Lead the design and global scaling of WCK’s 24x7 omnichannel Response Support platform, embedding KMS, AI Tier 0 intelligence, and multi-tier operational support to enable seamless frontline response.

Experienced customer success leader needed to manage a 20+ person remote team and drive measurable improvements in customer satisfaction, retention, and loyalty for a mission-driven beauty brand.

Western Governors University is hiring a Quality Analyst to audit omnichannel mentor interactions, apply analytics, and coach for continuous improvement in mentor performance and student satisfaction.

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Learning & Development

Equity

Paid Holidays

Paid Time-Off

WFH Reimbursements

Child Care stipend

Maternity Leave

Paternity Leave

Help transform customer support by designing and deploying AI-driven service workflows that scale and deepen customer empathy at Flock Safety.

Inclusive & Diverse

Rise from Within

Mission Driven

Diversity of Opinions

Work/Life Harmony

Customer-Centric

Social Impact Driven

Dare to be Different

Maternity Leave

Paternity Leave

401K Matching

Paid Holidays

Paid Time-Off

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Lead GitLab's global support transformation by defining strategy, implementing AI-enabled support experiences, and driving data-driven operational excellence to elevate customer outcomes.

Provide omnichannel in-store and phone support for guests at Bob’s Discount Furniture, ensuring accurate order processing, friendly service, and effective store coordination.