Intercom Jobs

Support and protect brand trust by delivering timely, empathetic social media customer support and triage during Pacific Time coverage for a global audience.

Introzy is hiring a Customer Success Manager to lead onboarding, drive adoption and expansion, and advise SMB customers on partner and referral programs across our platform.

Distance AI is looking for a technically strong, customer-focused Support Specialist to remotely troubleshoot integrations, resolve complex issues, and help customers get maximum value from our platform.

Drata is hiring a Senior Technical Program Manager to lead cross-functional engineering programs, own project lifecycles, and drive delivery across SaaS, integrations, and AI initiatives.

Lead product and technical product strategy at SlateUp — a venture-backed, AI-first marketplace for frontline manufacturing talent — to accelerate growth, improve matching, and transition to a scalable infrastructure.

NerdWallet is hiring a remote Technical Support Specialist (W2, 6-month contract) to provide technical account support, surface product feedback, and help members use tools that improve their financial decisions.

Drata seeks an experienced Senior Director of Customer Support to scale global support operations, implement AI-driven automation, and maintain enterprise-grade response, reliability, and customer satisfaction.

Support Cluely's users as a part-time Customer Support Specialist handling Intercom inquiries, processing Stripe refunds, and escalating technical issues to engineering while contributing product feedback.

Senior Technical Account Manager to support strategic enterprise customers across UAE/APAC/EMEA with technical guidance, advanced troubleshooting, and adoption plans for Teramind's user behavior analytics platform.

Booksy seeks a data-driven Workforce Management Analyst to run real-time monitoring, define KPIs, and translate operational data into strategic recommendations for its global Customer Success teams.

Pearl Talent’s client seeks a highly organized Operations Assistant to manage documentation, coordinate communications, and support operational workflows for international summer programs.

Lead technical account management for multi-site building-technology clients at an industry-leading integrated solutions provider near Philadelphia.

Provide fast, accurate technical support for NinjaCat’s SaaS platform while helping train AI support systems and improving documentation to reduce ticket volume.

Maven is hiring a Customer Support Manager to design scalable support operations and manage enterprise customer workflows across its remote, high-growth edtech marketplace.

Treering is hiring a remote Customer Success Manager to manage day-to-day customer relationships, drive satisfaction and retention, and support customers through onboarding and ongoing product use.

Folio is hiring a Customer Support Specialist to deliver fast, empathetic product support, drive self-service improvements, and represent customer needs across a growing SaaS team.

Customer Success Specialist needed to build support workflows, a comprehensive knowledge base, and deliver high-quality customer support for a fast-growing clean energy SaaS startup.

Provide multi-channel customer support and product insights as a remote Customer Experience Associate at Peerspace, helping hosts and guests have seamless booking experiences.

Coram AI is seeking an onsite Technical Support Engineer in Sunnyvale to troubleshoot networking and backend issues, streamline customer onboarding, and escalate reproducible bugs to engineering.

Timely is hiring a School Support Specialist to provide day-to-day app support, triage issues for implementation teams, and help improve school scheduling through documentation and product feedback.

Prop Firm Match is hiring an Influencer Outreach Specialist to build and scale creator partnerships across trading and fintech communities, focusing on Europe and North America with expansion into East Asia.