Intercom Jobs

Perchwell is hiring a Customer Success Ops specialist to lead operational launches, MLS integrations, and cross-functional customer enablement for our NYC HQ.

Experienced A/V sales engineer needed to provide technical presales support, RFI/RFP responses, and on-site assistance for K–12 audio and classroom communication solutions across the West Region.

Solidroad is hiring a Product Support Specialist to troubleshoot customer issues, coordinate escalations with Product/Engineering, and turn support data into product improvements at our San Francisco HQ.

Grow Therapy is hiring a HubSpot-focused Sales Operations Associate to manage complex automations, reporting, and CRM architecture for a mission-driven mental health marketplace.

Support our fast-growing e-commerce startup by delivering empathetic, accurate customer service and off-hours operational support to ensure timely order fulfillment and smooth operations.

Inclusive & Diverse

Feedback Forward

Collaboration over Competition

Growth & Learning

Transparent & Candid

Medical Insurance

Dental Insurance

Vision Insurance

Some Meals Provided

401K Matching

Fitness Stipend

Learning & Development

Paid Time-Off

Pet Friendly

Work Visa Sponsorship

Provide expert, hands-on product and technical support for Rundoo’s ERP platform to help independent hardware and paint store customers resolve issues and adopt workflows.

Lead Coupa’s Digital Customer Success strategy to scale automated, data-driven engagement programs that boost adoption, renewals, and expansion across enterprise customers.

Own VIP client relationships for a fast-growing AI sales automation startup, driving retention, renewals, and expansion through executive engagement and data-driven strategy.

Lead and scale a global, AI-enabled Customer Support organization for a high-growth AI platform, combining hands-on escalation handling with strategic team and process development.

Rentable seeks a detail-oriented Customer Support Specialist to provide technical, empathetic support for Apartment IQ users across email, chat, and virtual meetings while collaborating with implementation, product, and engineering teams.

Support and empower clinicians using Freed’s AI scribe through chat, email, and video while owning projects that improve product adoption and clinician experience.

Lead and scale Freed’s clinician support team to deliver empathetic, efficient support and drive product improvements through direct clinician insights in a fast-growing AI health startup.

Vitalize is hiring a hands-on Support/Success Operations professional to build scalable post-launch support systems and drive exceptional hospital customer outcomes.

Help customers get the most from Synthesia's AI video platform as a Technical Support Specialist, delivering technical troubleshooting, CRM-driven case management, and escalations for complex issues.

Ava Labs is hiring a Product Support Specialist to provide technical, community-facing support for Avalanche products, produce how-to documentation, and help triage product issues.

Experienced product operations professional needed to own release processes, tooling, and analytics at a remote-first reproductive health startup to accelerate safe, accessible care.

Puzzle Financial is building a modern accounting platform and is hiring a Technical Product Specialist to triage technical issues, support customers, and improve product reliability across engineering and customer-facing teams.

Lead and scale Pulse Games' global player support organization to deliver reliable, safe, and data-driven customer experiences for mobile players across all touchpoints.

Lead and scale Tabs’ multi-tier technical support organization to deliver fast, empathetic support, drive operational excellence, and feed product improvements from customer insights.

Lead Brale’s Customer Success as the founding hire, owning onboarding, adoption, compliance enablement, and the buildout of an AI-enabled CS discipline to drive retention and growth.

Provide high-volume, SLA-driven technical support for Sully.ai’s healthcare customer, triaging issues in Google Cloud/Firebase and delivering clear, HIPAA-aligned communications.

Lead and build GC AI’s customer support function from the ground up, turning support into a strategic advantage for hundreds of legal teams.

Granola is hiring a part-time, US-based Customer Experience Specialist to handle inbound support, escalate issues, and help shape the customer journey as the company scales.

Lead and scale Clay's product support team to deliver exceptional customer experiences, optimize support operations, and drive product improvements through customer insights.