Intercom Jobs

An experienced billing-systems operator is needed to rebuild end-to-end billing workflows and implement integrated tooling and automations for a high-growth, remote-first startup.

Lead the creation and lifecycle management of People.ai's technical knowledge base to improve documentation quality, consistency, and accessibility across engineering and support teams.

Be the strategic partner and BuildOps product expert for a large multi-location customer, driving adoption through onsite leadership, executive engagement, and data-driven success planning.

Provide high-volume email and live-chat customer support for Boom Fantasy, resolving contest, account, and billing issues while monitoring and escalating critical site incidents.

Fastbreak AI seeks an experienced Account Manager to manage and grow partnerships for Fastbreak Travel, helping sports organizers optimize group travel and revenue.

Fastbreak AI is hiring a Hotel Procurement Manager to secure and manage hotel partnerships for Fastbreak Travel, driving revenue growth and exceptional event operations for sports organizations.

Lead and execute full-funnel growth and engagement strategies to accelerate user signups and reposition a fast-growing B2B platform serving financial professionals.

Lead and scale Topline Pro’s customer support org by owning operations, building repeatable systems, and developing a high-performing team in a fast-growing startup.

Inclusive & Diverse

Growth & Learning

Customer-Centric

Collaboration over Competition

Medical Insurance

Maternity Leave

Flex-Friendly

401K Matching

Lead the design and continuous optimization of Vanta’s chatbot and internal Copilot to increase AI-driven resolution rates, accuracy, and customer satisfaction.

Albany Medical Center is hiring an Administrative Support Associate V to manage communications, records, and office operations for the Renal Transplant M3 unit during daytime hours.

Lead enterprise enablement at AirOps by designing and delivering training programs and cohort experiences that make marketing teams AI-proficient and drive measurable business outcomes.

Support a high-performing advisory team at a digital family office by managing client onboarding, transfers, and ongoing relationship workflows to elevate client experience and operational excellence.

Provide empathetic, end-to-end bilingual (English/Spanish) customer support for Wise via phone, chat, and email while meeting quality and KPI targets and contributing to continuous improvement.

Passion.io seeks a data-driven, high-touch Customer Success Manager to guide creators through onboarding and growth, improving activation and retention for our app-building platform.

Lead and develop a high-performing CX team at ShipMonk to improve CSAT, reduce response time, and drive operational excellence for merchant support.

Work on Zip’s payment operations team to resolve customer payment issues, improve payment processes, and partner with cross-functional teams to keep payments running smoothly.

Crossbeam seeks a PT-timezone Customer Support Representative to deliver fast, technical chat and email support, drive customer activation, and contribute to onboarding and internal knowledge.

Mission Driven

Inclusive & Diverse

Growth & Learning

Transparent & Candid

Medical Insurance

Dental Insurance

Vision Insurance

401K Matching

Flex-Friendly

Equity

Vetcove is hiring a Head of Customer Support to lead offshore support associates, refine CX workflows, and drive exceptional multichannel service for its veterinary eCommerce platform.

Provide bilingual (Mandarin/English) customer support and help lead CX operations for a fast-growing U.S. telecom firm in a remote, full-time capacity focused on process, systems, and team development.

HappyRobot is hiring a Technical Support Engineer to own customer-facing troubleshooting, root-cause investigations, and cross-functional escalations for AI-driven communication tools used in logistics.

A hands-on technical leader is needed to design, build, and scale Salesforce integrations and AI-enabled GTM workflows that power Hover’s revenue teams.

Provide technical product support at Anrok by resolving customer issues, communicating bugs to engineering, and enhancing knowledge base content to improve customer outcomes.

Represent a mission-driven digital agency as a remote Customer Sales & Support Representative, combining inbound sales and customer support to help small businesses succeed online.

Lead and scale customer support operations at a high-growth Event Planning SaaS, owning Intercom, support KPIs, and the development of a small team.

Lead the support product domain at Thalamus to transform ticket-driven insights into scalable product solutions that reduce friction and improve user outcomes across our healthcare recruitment platform.

Lead a frontline support team at Zipline’s Richardson office, managing escalations, coaching agents, and driving operational improvements for a fast-moving, safety-critical delivery platform.

Lead and scale Inspiration Mobility’s Driver Contact Center and support operations to deliver a seamless, data-driven support experience for fleet drivers across our EV services.

Act as the caddie guiding users to the green—GPTZero seeks an empathetic Technical Support Specialist to resolve technical and billing issues, triage bugs, and support sales and community engagement for a fast-growing AI platform.

Technical Customer Support Specialist needed to deliver expert B2B support and act as a key client advocate in a fully remote, English-speaking environment.

Mistral AI seeks a skilled Technical Support Expert in Palo Alto to manage complex support cases and enhance customer satisfaction amid its US expansion.

A dynamic Technical Customer Support Specialist is needed to deliver expert assistance and nurture customer relationships in a fully remote, B2B environment.