Helpdesk Manager Jobs

Lead ECWM helpdesk operations for DoD contracting systems as the senior manager responsible for technical support delivery, incident response, and service improvement.

Lead global IT systems support for Sandbox VR's retail technology, managing teams, vendor relationships, and remote deployments to ensure exceptional, reliable guest-facing experiences.

Support JLL’s Arlington site operations as an on-site Assistant Facilities Manager overseeing soft services, vendor relationships, helpdesk tickets and health & safety activities for the Amazon account.

Lead the MyClubHub client support function at BGCA to maximize adoption, deliver exceptional training and support, and manage a team ensuring Clubs get full value from the system.

PrePass seeks an experienced Senior IT Helpdesk Specialist to lead escalations, mentor the helpdesk team, and manage cross-platform support in a hybrid downtown Phoenix environment.

NetImpact Strategies is hiring a Help Desk Manager to lead federal IT support operations, enforce SLAs, and optimize ServiceNow workflows to improve service quality and team performance.

Yuma AI seeks a detail-oriented Technical Account Manager to support onboarding, handle client support requests, and collaborate with product and tech teams to maximize merchant adoption of its autonomous support agents.

MV Transportation seeks an experienced Information Technology Manager to lead local IT operations, support Trapeze transit systems, and manage servers, networks and support services for a Boston division.

OnYourMark Education seeks a pragmatic, hands-on Senior Manager of Information Technology to lead security, scalability, and day-to-day IT for its national virtual tutoring program.

Lead and develop a remote Help Desk team for a high-growth fintech, improving support operations, driving metrics-based improvements, and ensuring excellent IT service delivery.