Director Of Customer Success Jobs

Lead a high-performing strategic accounts team at HackerRank to drive adoption, renewals, and multi-product expansion across enterprise customers.

Thorlabs is hiring a Director of Global Customer Operations based in Newton, NJ to lead global customer-facing teams, streamline processes, and drive system-enabled improvements to deliver world-class customer experiences.

Senior Director of Customer Success to lead managers and individual contributors in driving retention and expansion across a $52M ARR portfolio while representing the customer at the executive level.

Lead and scale a high-performing Customer Success organization serving high school, fan, and youth club customers to maximize retention, product adoption, and revenue growth for a sports-focused SaaS business.

Veriff is hiring a Director of Lifecycle & Customer Marketing to lead lifecycle strategy, customer advocacy, and programs that increase retention, expansion, and lifetime value for its B2B SaaS customers.

Lead and scale a high-performing implementation organization at Humata Health, driving end-to-end customer implementations, executive relationships, and continuous process improvements across the business.

Lead and scale Latent’s Account Management organization to drive adoption, retention, and expansion across major healthcare systems while serving as an executive-level customer advocate.

NBC Sports Next is hiring a Director of Account Management to lead the SportsEngine account team, advance customer success programs, and drive revenue growth through strategic GTM execution.

Lead and develop a high-performing sales leadership team at NBC Sports Next to drive SaaS customer acquisition and revenue growth for SportsEngine and related products.

Lead enterprise payor partnerships and a high-performing Customer Success team to deliver measurable impact from Hippocratic AI’s healthcare LLM within payer organizations.

Lead strategic account management and customer success efforts for College Board’s enrollment solutions, driving adoption, retention, and measurable enrollment outcomes across large higher-education partners.

Lead a high-performing account management organization at NBC Sports Next's SportsEngine to drive client success, retention, and revenue expansion.