Director Customer Lifecycle Jobs

Inclusive & Diverse

Rise from Within

Mission Driven

Diversity of Opinions

Work/Life Harmony

Customer-Centric

Social Impact Driven

Rapid Growth

Maternity Leave

Paternity Leave

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Holidays

Paid Time-Off

Samsara is hiring a Director of Customer Lifecycle Marketing to lead global lifecycle strategy, scale cross-channel engagement programs, and drive measurable customer retention and expansion.

Lead the strategic design and execution of global customer operations, incident management, and lifecycle programs to maximize customer value and drive advocacy at a fast-growing sustainable cloud infrastructure company.

Lead North American airport aftermarket and customer support sales for BEUMER Group, driving modernization, spare parts, and lifecycle opportunities with airports, airlines, and contractors.

Lead and scale Luxury Presence’s Client Success organization to maximize client retention, satisfaction, and account expansion for a high-growth proptech platform.

Lead retention strategy and execution at The Brand Sundays for Dogs, owning lifecycle communications, churn prevention, and loyalty to grow long-term subscriber value.

Lead NetBox Labs' Customer Success organization to scale adoption, retention, and expansion while driving key metrics like NRR, CSAT, and Time‑to‑Value.

Lead and scale a 40+ person customer success organization to deliver a premium, measurable client experience that maximizes retention and expansion.

Inclusive & Diverse

Empathetic

Feedback Forward

Growth & Learning

Transparent & Candid

Lead the strategy and operations for scaled customer adoption at Sprout Social, building automated lifecycle programs and measurable frameworks to drive retention and revenue growth.

Levi Strauss & Co. is hiring a Director of Global Commercial Operations & Customer Engagement to lead end-to-end commercial execution and elevate customer engagement across its global DTC channels.

Lead and scale Geoforce’s Customer Success team to improve retention, drive growth, and deliver exceptional customer outcomes for enterprise SaaS and IoT customers.

Lead Levi Strauss & Co.'s global DTC commercial operations to align cross-functional teams, optimize customer engagement, and drive measurable financial results.