Director Customer Analytics Jobs

IDT seeks an experienced Director of Customer Analytics to lead and expand its analytics practice, mentoring a team and partnering cross-functionally to turn data into measurable business impact.

Lead and scale the Customer Success organization to drive adoption, retention, and district-level impact for Kiddom's K–12 SaaS platform.

Lead cross-functional field and customer marketing programs at Lightcast to drive pipeline growth, customer adoption, and advocacy across multiple industry sectors.

Lead lifecycle marketing and personalization initiatives at Ascend Learning to drive acquisition, membership conversion, and long-term retention across fitness and wellness products.

Lead Regard’s provider engagement and education strategy as the Director of Provider Success, building scalable programs and a high-performing team to drive adoption and clinical impact.

Lead strategic retail engagements as Senior Account Director for Data & AI Services, driving enterprise account growth, executive relationships, and AI-enabled solutions across merchandising, supply chain and digital commerce.

Keeper Security is hiring a Director of Business AI to architect and lead enterprise AI adoption that empowers non-engineering teams with automation, analytics, and intelligent copilots.

H1 is hiring a Director of Revenue Operations to lead forecasting, territory design, and process innovation that drives scalable revenue outcomes across Sales, BD, and Customer Success.

Lead customer-centric adoption strategies and create compelling enablement content to maximize value and usage of Innovaccer's analytics product suite.

Lead Orbital's Revenue Operations function to build the processes, tooling, and data-driven insight that enable predictable, scalable GTM performance across Sales, Marketing, CS and Finance.

Lead the commercial and scale customer success function at AuditBoard—building scalable playbooks, programs, and teams to drive adoption, retention, and customer value at scale.

Perry Homes is hiring a Director of Customer Service to lead the warranty team and scale data-driven support programs that enhance customer satisfaction and contribute to business growth.

Senior digital product and customer experience leader sought to drive mobile-first strategy, AI pilots, analytics, and enterprise service recovery at a large national insurer.

Lead paid media strategy and pod performance for a growth-focused B2B SaaS performance agency, driving SQLs, client retention, and team development in a remote-first environment.

Lead SF311 as its Director to manage multichannel customer service operations, modernize technologies and analytics, and ensure equitable, high-quality service delivery to San Francisco residents and partners.

Novartis is hiring an Associate Director, Marketing Strategy in East Hanover to lead HCP marketing strategy and develop integrated campaign assets for an upcoming immunology launch.

Inclusive & Diverse

Empathetic

Mission Driven

Customer-Centric

Growth & Learning

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time-Off

Mental Health Resources

Learning & Development

Lead Brightwheel’s Education go-to-market efforts—owning strategy, cross-functional execution, and metrics to accelerate adoption and retention across the Education product suite.

Lead the strategy and execution of a centralized, self-service customer education ecosystem for Elsevier's A&G solutions to drive adoption, engagement, and satisfaction.

Lead the strategy and execution to transform the coordinator experience across College Board’s digital assessment operations, improving processes, communications, and tools for school-based test coordinators.

Lead ServiceNow's Customer Excellence efforts for CORE industries to drive customer success, innovation, and measurable business outcomes while managing P&L and cross-functional alignment.

National University is hiring a Senior Director, Client Success to lead nationwide implementation, retention, and expansion of Harmony Academy through strategic district partnerships and a high-performing client success organization.

Lead GTM strategy and cross-functional launches for new CPG product categories at AG1, driving growth across DTC, retail, Amazon, and international channels.

Curology seeks an experienced Director of Data Analytics to scale analytics capabilities, lead a team of analysts, and translate data into strategic insights for product, marketing, and operations.

Lead executive strategy and commercial initiatives for Global Customer Operations, advising senior leaders and driving AI-informed GTM execution and external positioning.

Lead ZoomInfo Labs' Business Consulting organization to scale GTM consulting services, drive professional services revenue, and deliver measurable outcomes for strategic enterprise accounts.

Visa is hiring a Director to lead the Global Growth Cohorts initiative—developing data-driven, predictive audience strategies that scale high-value consumer segments across markets and partnerships.

Redwood Software is hiring a data-driven Product Marketing Director to lead product positioning, GTM strategy, and customer advocacy for its enterprise software suite (Remote, US).

Senior leader needed to direct recruiting, readiness, and capacity-building efforts that ensure educators and test centers are prepared to deliver secure, consistent digital assessments at scale.

Lead the modernization of Talkiatry's Care Coordination operations—building systems, QA, training, and AI-ready infrastructure to scale high-quality mental health care.

Lead Foxen’s product organization to define and scale multi-year product strategy and deliver high-impact insurance and financial services solutions for multifamily real estate.

Lead enterprise life sciences and US healthcare customer success at Innovaccer, driving adoption, renewals, and AI-aligned solutions across strategic accounts while managing delivery teams.

Lead multi-channel acquisition and ABM as Director of Growth Marketing at WorkWave, using data-driven experimentation to drive measurable growth across SMB and Enterprise segments.