Rise Jobs & Careers icon Customer Support Manager Jobs

Browse 61 exciting jobs hiring in Customer Support Manager now. Check out companies hiring such as Waterford.org, Humata Health, Inc, Alphabe Insight Inc in Arlington, Seattle, Jersey City.

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Posted 6 hours ago

Lead Waterford.org's partner support team in a fully remote role focused on delivering empathetic technical support, improving support operations, and advancing equitable user experiences.

Lead and scale Humata Health’s technical support function to enforce SLAs, optimize ticketing and escalation flows, and implement AI-first support tools for B2B healthcare customers.

Posted 12 hours ago

Bela Brand Bat is hiring a Customer Support Manager to lead the support team, optimize client experience, and drive performance through metrics and training.

SharkNinja Hybrid NEEDHAM, Massachusetts
Sponsored
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Lead and develop a high-performing telecom technical support team at Sutherland's Tulsa office, ensuring exceptional customer service and operational improvements in an onsite Team Manager role.

WKRN/Nexstar is hiring a Digital Sales Planner/Office Coordinator to manage digital campaign implementation and reporting while supporting front-desk and sales support functions in Nashville.

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Veeva Systems Hybrid California - Pleasanton
Posted 4 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Family Medical Leave
Maternity Leave
Paternity Leave
Lactation Facilities
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Time-Off
Paid Volunteer Time

Experienced QA Manager needed to lead a functional QA team for Veeva's Vault SaaS product, driving test strategy, metrics, and delivery in an agile environment.

Posted 6 days ago

Vouched is hiring an Implementation Manager to lead customer onboarding, technical integrations, and training for its AI identity verification platform while serving as a technical escalation resource.

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Lead and scale regional customer support operations for an aerospace aftermarket organization, using strategic thinking, analytics, and cross-functional collaboration to improve customer experience and operational performance.

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Posted 7 days ago

Lead the definition and go-to-market of profitable post-sales service offerings and AI-enabled solutions at a market-leading cybersecurity company.

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Wix Hybrid Cedar Rapids
Posted 7 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching

Wix’s Customer Care Guild is hiring a Customer Care Manager to lead and grow a product-focused support team, driving performance, quality, and cross-functional collaboration in a hybrid Cedar Rapids role.

Sponsored
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Posted 7 days ago

Lead and develop TerrAscend’s Digital and E‑commerce support team to ensure fast, accurate resolution of customer and internal escalations while building scalable support processes.

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Posted 8 days ago

Cognite is hiring an onsite Office Manager in Phoenix to oversee reception, facilities, vendor workflows, and employee experience for its industrial AI team.

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Posted 10 days ago

Lead operations, sales, and team development at Sandbox VR's Grand Canal location to deliver exceptional immersive experiences and grow store performance.

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Posted 11 days ago
Dental Insurance
Disability Insurance
Vision Insurance
Performance Bonus
Paid Holidays

Experienced support leader sought to manage and scale Flywire's software support team, drive SLA performance, and coordinate cross-functional escalations for a global payments platform.

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Dental Insurance
Flexible Spending Account (FSA)
Vision Insurance

Mighty Networks is hiring a Customer Success Advocate to support and guide Mighty Pro creators with empathetic written and verbal support while advocating for users across product and engineering teams.

Posted 12 days ago

Manage and coach the customer support team at a growing Washington, DC manufacturing firm to deliver timely, high-quality service and improve retention.

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Nelnet Business Services is hiring a Customer Experience Technical Support Manager to lead client migrations, optimize support operations, and ensure excellent technical service for enterprise education customers.

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ServiceNow Hybrid 201 West 5th Street, 11th Floor, Austin, Texas, United States
Posted 14 days ago
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity

ServiceNow is seeking a Senior Staff Support Account Manager in Austin to own support relationships, manage SLAs, and drive service excellence for high-profile enterprise customers.

Posted 14 days ago

Work remotely as a Client Support Manager delivering benefits solutions via Zoom while receiving comprehensive training, weekly pay, and opportunities for residual income and career growth.

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Inclusive & Diverse
Empathetic
Take Risks
Transparent & Candid
Feedback Forward
Mission Driven
Collaboration over Competition
Work/Life Harmony
Maternity Leave
Paternity Leave
Snacks
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
401K Matching
Paid Sick Days
Paid Time-Off
Paid Volunteer Time

Spotify is hiring a Senior Partner Manager to lead the end-to-end lifecycle and strategic performance of its global Customer Support BPO partners.

FM Hybrid PARK RIDGE, Illinois
Sponsored
MobilityWorks Regular Full-Time RIVERSIDE, California
Sponsored
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Informa Group Plc. Hybrid 15 Technology Pkwy S suite 250, Norcross, GA 30092, USA
Posted 14 days ago

Informa is hiring a Registration and Customer Service Manager to lead registration systems, onsite operations, and attendee support for its North American medical-aesthetic events.

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DSI Systems Hybrid No location specified
Posted 14 days ago

Lead and optimize a growing Richardson-based retail support call center for DSI Systems, driving operational excellence, team performance, and excellent customer service.

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Stryker is hiring a field-based Interventional Spine Sales Representative to grow product adoption and exceed territory goals across North Central Indiana through strong clinical relationships and strategic selling.

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Posted 17 days ago

Culligan Quench is hiring a Hybrid Senior Account Manager to own satisfaction and retention for large customers while partnering with sales and operations to resolve escalations and grow account revenue.

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Act as the technical and client-facing lead for an award-winning integrated solutions provider, balancing Level 1 troubleshooting with proactive account stewardship.

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Lead the remote Appointments & Matching support team to improve patient scheduling, matching, and overall care experience at a fast-growing mental health company.

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Nexthink Hybrid Salt Lake City, UT, USA
Posted 18 days ago

Nexthink seeks a technically strong, customer-focused Support Account Manager to serve as the single point of contact for assigned Federal Premium Support customers, delivering L2/L3 troubleshooting and proactive account management.

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Astra Hybrid No location specified
Posted 19 days ago

Astra is hiring a Technical Account Manager to provide hands-on integration support, triage technical issues, and act as a bridge between customers and engineering for a remote U.S. role.

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Posted 20 days ago

Lead and scale Thorlabs’ global imaging systems service and support organization, managing field service, quality control, and distributor enablement to ensure timely, reliable customer outcomes.

Posted 20 days ago

Lead Treasury’s Service Desk and ITSM function to ensure timely, high-quality IT support, strong customer relationships, and effective asset and knowledge management across Tigard and Salem offices.

USAA Full-Time COLORADO SPRINGS, Colorado
Sponsored
MobilityWorks Regular Full-Time NILES, Illinois
Sponsored
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Posted 20 days ago

Topline Pro is hiring a CX Enablement Manager to design onboarding, training, documentation, and coaching programs that scale consistent, high-quality experiences across Support, Success, and Onboarding teams.

SCI Hybrid KY - Louisville
Posted 20 days ago

Neptune Society is hiring a Funeral Services Manager in Louisville to run daily operations, lead a service-focused team, and expand the location's community presence while ensuring dignity and high-quality care for families.

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ServiceNow Hybrid 2225 Lawson Lane, Santa Clara, CALIFORNIA, United States
Posted 20 days ago
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity

ServiceNow seeks an early-career, customer-focused Support Account Manager to partner with federal accounts, deliver data-informed recommendations, and advocate for customers across internal teams.

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Posted 21 days ago

Lead CX systems, analytics, and workforce planning to scale efficient, empathetic support for clinicians using Eko's digital health platform.

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Docebo Hybrid No location specified
Posted 21 days ago

Provide proactive, technical, multi-channel support and advocacy for Docebo's Premium customers, ensuring timely resolution, strong relationships, and continuous service improvement.

An experienced hazardous-waste professional is needed to remotely manage customer support specialists, ensure regulatory compliance for waste acceptance/disposal, and partner with operations and sales.

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Take2 Hybrid New York
Posted 23 days ago

Take2 AI is hiring a Business Operations Manager to own day-to-day ops, user support, and process design as the company scales.

Posted 23 days ago

Lead strategic account sales and customer support for Airbus Helicopters, serving as the primary customer liaison to drive sales, resolve operational issues, and develop the sales team.

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Onebrief is hiring an Operations Manager with multi-star headquarters planning expertise and an active Top Secret/SCI-eligible clearance to be physically based at Schofield Barracks and accelerate Onebrief usage across the 25th Infantry Division.

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Lead and scale Topline Pro’s customer support org by owning operations, building repeatable systems, and developing a high-performing team in a fast-growing startup.

MobilityWorks Regular Full-Time SARATOGA SPRINGS, New York
Sponsored
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Posted 24 days ago

Lead customer engagement and operational adoption for Onebrief at the 4th Infantry Division, driving near-total product usage, renewals, and product feedback across multi-star headquarters.

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Posted 24 days ago

Lead a technical support team at RevolutionParts to improve response and resolution times using data-driven strategy, AI/automation, and strong people management.

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Posted 24 days ago

Experienced transit-focused product support leader needed to manage Midwest customer acceptance, warranty processing, retrofits, and field teams for New Flyer.

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PadSplit is hiring a remote Strategy and Operations Support Manager to grow and optimize a distributed member support organization, combining strategic planning with hands-on execution to improve customer experience and operational efficiency.

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Posted 25 days ago

FIS is hiring a Senior Client Services Manager to lead Ambit Asset Finance client support, drive incident resolution, and improve client processes from our Jacksonville hybrid office.

Posted 25 days ago

Experienced funeral services professional needed to manage a Houston funeral home location, lead staff, and deliver operational and financial results while maintaining compassionate client service.

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Serve as the on-site Operations Manager for I MEF, combining deep multi-star operational planning experience and technical savvy to drive adoption, retention, and product improvements for Onebrief at San Diego headquarters.

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Posted 25 days ago

Modern.ai is hiring a Customer Success Representative in Miami to own client onboarding, provide hands-on product support, and help drive retention while learning from the CEO and Head of Business Development.

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Posted 25 days ago

Sourgum seeks an experienced, player‑coach Customer Success Manager to lead CS and Support teams, drive retention and NRR, and scale customer operations at our Jersey City-based, Series A startup.

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Posted 26 days ago

Manage and grow customer relationships for a fast-growing Boston-based SaaS that automates lien-to-auction processes for self-storage operators.

FM Hybrid BELLEVUE, Washington
Sponsored
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