Customer Support Engineering Jobs

Serve as the founding Product Support Engineer at a fast-growing AI startup in San Francisco, owning technical customer support, API troubleshooting, and feedback loops into product and engineering.

Senior technical support role responsible for developing service procedures, performing failure analysis, and training field teams to support Applied Materials' semiconductor equipment globally.

Lead and grow a technical product support team at Propelus to drive timely escalations, process improvements, and product enhancements that improve customer outcomes across our healthcare compliance platform.

Lead and scale regional Technical Services teams at MongoDB to resolve complex database and cloud issues, improve operational metrics, and develop technical talent.

Be part of Luminance's commercial team as a Product Specialist to run pre-sales trials, translate complex AI capabilities into client value, and support new business wins across enterprise accounts.