Customer Quality Jobs

Service Wire Company is hiring a Customer Quality and Claims Specialist in Culloden, WV to manage and resolve product claims, returns, and quality-related customer inquiries while coordinating solutions across departments.

InDebted is hiring an in-office Dispute Resolution Specialist in O'Fallon, MO to own client validation requests, resolve account discrepancies, and ensure compliant, high-quality client and consumer communications.

Lead customer lifecycle and outcomes for Lumafield’s industrial inspection platform, driving adoption, retention, and expansion with CPG packaging customers.

LinkedIn is hiring a Director of Product Technical Services to lead a distributed team that elevates product quality, manages critical escalations, and drives cross-functional initiatives to reduce friction and improve member experience.

Lead the on-site customer service team in Jacksonville for a utility billing firm, driving KPI performance, quality assurance, and exceptional resident and property-manager experiences.

Arch is seeking a Client Success Strategist to own post-onboarding account management, improve client adoption, and identify expansion opportunities from our Manhattan office.

Williams Lea by RRD is hiring an Office Services Associate in Los Angeles to manage mailroom, hospitality, reception, and back-office support for client sites.

Lead a remote dental and vision call center team to deliver high-quality, metrics-driven customer support for Medicaid and commercial members while coaching and developing staff.

Dental Insurance

Disability Insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Vision Insurance

Performance Bonus

Family Medical Leave

Paid Holidays

GoodLeap seeks a detail-oriented Quality Assurance Specialist to monitor customer interactions, provide actionable feedback, and support quality improvement across contact center teams.

Williams Lea seeks an experienced Office Services Associate in Portland, ME to manage reprographics, mail and intake operations while ensuring timely, high-quality service for client sites.

Williams Lea by RRD is hiring a Workflow Coordinator in Boston to oversee reprographics, mail and office services workflow and ensure timely, high-quality service for client operations.

Join RRD as a Client Service Professional to manage post-sales order fulfillment and customer communications for print and kitting services, ensuring accurate execution and timely delivery.

Cengage Group is hiring a remote Third Party Support Liaison to manage TPS relationships, enforce service benchmarks, and coordinate training and forecasting to maintain consistent customer experience standards.

Angel is hiring a Frontend Customer Support Manager in Provo to lead agent performance, knowledge resources, and high-touch escalations that shape outstanding customer experiences.