Call Center Manager Jobs

Lead and scale Roamly's hybrid customer service and retention team in the Austin metro area, focusing on KPI-driven performance, employee development, and process automation.

Lead and coach a hybrid customer service and retention team at Roamly to improve CSAT, FCR, and retention while implementing process improvements and AI-driven efficiencies.

Lead and develop a high-performing inside sales team at Advanced Window Systems, driving appointment setting, KPI improvements, and SDR growth in a fast-paced, metrics-driven environment.

Experienced sales leader needed to manage and grow an onsite call center sales team in Tustin, driving revenue through strategic initiatives and team development.

Lead Visa's IVR and omnichannel product strategy for DPS, designing voice and SDK-enabled experiences that improve containment, reduce AHT, and elevate cardholder satisfaction.

Technical Engagement Manager needed to drive SaaS implementations, own client relationships, and translate business processes into scalable product solutions for Exactix/Irth.

U-Haul is hiring a Reservation Manager Agent in Phoenix to manage customer reservations and coordinate equipment placement across the region to meet demand.

Lead frontline performance for Jerry.ai’s onshore contact center, driving execution, coaching, and data-driven process improvements to hit ambitious sales and service goals.

Protective Life is hiring a hands-on Customer Experience Manager to lead and develop a remote Nebraska-based team that delivers courteous, accurate, and data-driven service to customers.