Call Center Manager Jobs

Lead an on-site San Antonio call center team to drive quality, productivity, and superior member experience for a healthcare-focused BPO.

Lead call center program operations for pharmaceutical clients, driving KPI performance, staff development, process redesign, and exceptional patient access outcomes.

Lead the Clinical Customer Service team remotely to improve operations, develop staff, and ensure clinical inquiries and triage are handled in compliance with organizational and regulatory standards.

Lead and optimize an onshore contact center team at Jerry.ai to drive consistent sales and service performance through data-driven coaching, process improvements, and cross-functional collaboration.

Lead workforce management and scheduling for a high-growth, mission-driven payments company, ensuring optimal staffing and outstanding customer service across multiple markets.

Lead on-call catering operations at Moscone Center for Savor San Francisco, ensuring smooth event execution, staff oversight, and excellent guest service.

Lead Bank is hiring a Call Center Manager in Kansas City to manage daily call center operations, coach specialists, handle escalations, and drive service and compliance excellence for both direct clients and BaaS partner end-customers.

Experienced inside sales or call center managers are sought to run evening and weekend telesales teams for a growing home remodeling company, driving conversions and revenue through hands-on coaching and strong KPI management.

Lead an evening/weekend inside sales team at Joyce Windows, Sunrooms, and Baths to coach reps, drive appointment setting, and maximize revenue through a high-energy, in-office leadership role.

Lead the product vision and delivery of real-time voice and telephony solutions, driving technical roadmaps, KPIs, and compliant, scalable features for high-impact customer interactions.

Lead operations for Education at Work's seasonal customer service programs in Salt Lake City, driving partner success, coaching supervisors, and optimizing performance across a large student workforce.

Lead a high-performing call center sales team at LifeMD to drive patient enrollments and revenue growth in a fast-paced telehealth environment.

Lead a high-volume inside sales team at CrossCountry Mortgage to improve call quality, conversions, and operational efficiency through coaching and data-driven process refinement.

Lead training, quality assurance, and coaching for USA Clinics' Northbrook contact center to elevate agent performance and patient experience.

Jerry.ai is hiring a Manager, Contact Center Operations to drive frontline agent performance, operational excellence, and continuous improvement across onshore sales and service teams.

Lead and optimize a growing Richardson-based retail support call center for DSI Systems, driving operational excellence, team performance, and excellent customer service.

Lead and elevate a high-volume contact center at a well-funded pre-IPO insurtech, owning agent performance, coaching, and operational improvements to hit sales and service goals.

LKQ Corporation is hiring a Lead Sales Manager to lead day-to-day call center sales activities, train and mentor teams, and drive sales initiatives across the region.