Account Escalation Jobs

Lead a client-facing team at a benefits administration firm to manage high-volume accounts, resolve escalations, and drive retention through process improvement and strong client partnerships.

Allied Universal is hiring an Assistant Account Manager to support site security operations, supervise Security Professionals, and maintain client relations at the King of Prussia location.

MaverickRE is seeking a Client Success Manager to provide white-glove support, onboarding, and growth-focused consulting for high-value real estate clients using Ylopo's platform.

Lead high-visibility, cross-functional efforts at Palo Alto Networks as an Escalation Manager, driving resolution and continuous improvement for customers' critical security issues.

Experienced service delivery leader needed to manage escalations, SLAs, and client relationships for FIS Core Banking operations while driving continuous improvement and client satisfaction.

Lead a small remote support team for SalesCloser.ai to improve customer experience, reduce churn, and tie support insights to product and revenue outcomes.

Lead onboarding, training, and growth for HONK’s strategic customers as a remote Client Success Manager focused on delivering measurable product value and scalable solutions.

Material Security is hiring a Senior Technical Customer Success Manager to accelerate adoption, reduce churn, and serve as the technical champion for enterprise customers in a remote-first security SaaS company based in San Francisco.

Global Payments is seeking a Relationship Manager to serve as the primary client contact for post-sales support, drive operational excellence, and identify growth opportunities across a portfolio of merchant and partner accounts.

ServiceNow is hiring a Senior Account Escalation Manager to lead critical account recoveries by driving get-well plans, coordinating technical and business stakeholders, and restoring customer satisfaction.

Eve seeks an experienced Team Lead, Customer Success Manager to coach junior CSMs, manage a portfolio of law-firm accounts, and drive retention and expansion for its AI-powered legal platform.

DXC Technology is hiring an Annuities Customer Support representative to handle customer inquiries, resolve escalations, and maintain account integrity for annuity products.