ServiceNow SPM Developer (Remote - US)

This position is posted by Jobgether on behalf of Citizant. We are currently looking for a ServiceNow SPM Developer in the United States.

We are seeking a seasoned ServiceNow SPM Developer to design, develop, and optimize enterprise ServiceNow solutions that drive operational efficiency and digital transformation initiatives. This role will focus on platform customization, integration, and automation to improve service delivery and streamline business processes. The ideal candidate has extensive experience in ServiceNow Core Services, ITSM, and SPM, and can translate complex business requirements into scalable technical solutions. You will work closely with cross-functional teams, including technical experts and executive stakeholders, to deliver high-impact solutions. Strong communication skills, strategic vision, and hands-on development expertise are essential for success in this role. U.S. citizenship is required, and candidates must be able to obtain or hold an active Public Trust clearance.

Accountabilities

• Lead the design, customization, and deployment of ServiceNow modules, including SPM and ITSM.
• Build and maintain integrations between ServiceNow and external enterprise systems using REST, SOAP, MID Server, and related technologies.
• Develop workflows, UI Policies, Business Rules, Script Includes, Client Scripts, and advanced flows using Flow Designer and Automation Engine.
• Advise on business process and service management best practices to enable digital transformation.
• Conduct stakeholder meetings, discovery workshops, and status briefings to align technical solutions with business objectives.
• Prepare and maintain clear technical documentation for configurations, customizations, and integrations.
• Deliver training and support materials for business users and technical teams.

• 10+ years of experience with ServiceNow implementation, customization, and platform development.
• 5+ years of hands-on experience with ServiceNow integrations and flow building.
• Expert knowledge of:
• ServiceNow Core Services/SPM, ITSM, and DevOps modules
• JavaScript, GlideScript, and ServiceNow scripting tools
• Workflow development and platform automation
• Proven experience in digital transformation and enterprise-scale projects.
• Strong communication and collaboration skills; able to present effectively to both technical and executive audiences.
• Master’s degree in a relevant field.
• U.S. Citizenship required with the ability to obtain or hold an active Public Trust clearance.

• Competitive salary: $165,000–$170,000 annually (based on experience).
• Medical, dental, and vision insurance coverage.
• 401(k) retirement plan.
• Paid time off (PTO) and company-paid life and disability insurance.
• Flexible Spending Accounts (FSA) and Employee Assistance Program (EAP).
• Opportunities for professional development and career growth.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

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