Senior Field Engineer (Remote - US)
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Field Engineer in the United States.
As a Senior Field Engineer, you will play a critical role in ensuring the successful deployment, adoption, and operational excellence of complex software solutions for key customers. You will work directly with client teams to design solution architectures, implement best practices, provide troubleshooting support, and drive product adoption across distributed environments. This role offers significant autonomy and impact, combining technical leadership, hands-on engineering, and customer engagement. You will collaborate closely with cross-functional teams to deliver value, improve operational workflows, and mentor colleagues, all while contributing to a fast-moving, innovative technical environment.
Accountabilities
- Design, deploy, and configure software solutions in customer environments, ensuring adherence to best practices.
- Act as the primary technical point of contact, providing triage, troubleshooting, and escalation for complex issues.
- Develop, maintain, and deliver customized training for clients to drive product adoption.
- Plan and lead business reviews and enterprise-wide rollouts with customer stakeholders.
- Maintain strong client relationships and identify opportunities for expansion or optimization of solutions.
- Document customer requirements, business goals, and technical solutions to ensure alignment with product capabilities.
- Serve as a subject matter expert on current and upcoming software offerings, providing guidance to internal teams and customers.
- Bachelor’s or Master’s degree in Computer Science, Software Engineering, Electrical Engineering, or related field.
- 8+ years of experience in customer-facing software onboarding, solution architecture, or system administration roles.
- Strong Linux administration skills and hands-on experience with public cloud providers (AWS, GCP, Azure); certifications are a plus.
- Solid understanding and experience with Kubernetes, including relevant certifications (CKA, CKAD).
- Expertise in security principles and technologies: SSH, PKI, 2FA, SSO (SAML, OIDC), RBAC.
- Exceptional troubleshooting, debugging, and problem-solving abilities.
- Strong verbal and written communication, project management, and organizational skills.
- Ability to work autonomously while managing multiple client projects simultaneously.
- Competitive total compensation: $190,000 – $249,000 per year.
- Autonomy to manage your own projects and decisions.
- Hands-on opportunities to work with high-impact customers and cutting-edge technology.
- Collaborative team environment with mentoring and professional growth opportunities.
- Extensive health coverage and retirement savings plans.
- Equity participation in a high-growth, innovative company.
- Flexible work environment designed to promote work-life balance and career development.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the three candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.
This process is transparent, skills-based, and free of bias, focusing solely on your fit for the role.
Once the shortlist is completed, we share it directly with the company offering the position. The final decision and next steps (such as interviews or assessments) are made by their internal hiring team.
Thank you for your interest!
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Jobgether has the ambition to disrupt the recruitment industry as we know it by simplifying it and making it more accurate 🎯 Jobgether platform connects candidates and companies based on: - Skills -... Values - Ambition - Personality The candidat...
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