Director, UX Research - US, Remote

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director, UX Research in the United States.

This role is ideal for a visionary UX research leader who thrives at the intersection of strategy, operations, and hands-on research. The Director, UX Research will oversee a team of researchers, build scalable research operations, and lead high-impact studies that inform strategic product decisions. This individual will be responsible for developing and mentoring team members, establishing systems that improve research quality and efficiency, and guiding projects in complex or ambiguous problem spaces. The role requires collaboration with cross-functional teams and executive stakeholders to ensure insights drive meaningful action. This is a remote-first opportunity with the autonomy to shape the future of UX research within the organization.

Accountabilities

• Lead high-impact, cross-cutting research projects to inform strategic decisions and product priorities.
• Manage, mentor, and develop a team of UX researchers, fostering a culture of rigor, curiosity, and continuous learning.
• Establish and scale research operations, including tools, processes, and best practices for participant recruitment, study design, knowledge management, and insight sharing.
• Partner with product and design teams to ensure research is embedded in continuous discovery and drives actionable outcomes.
• Translate complex findings into clear, compelling narratives for executive audiences.
• Collaborate across teams to remove blockers, share learnings, and align research priorities with organizational goals.

• Proven experience managing and developing UX research teams, with a track record of building high-performing teams through coaching and mentorship.
• Hands-on expertise in mixed-methods research, capable of leading complex projects in ambiguous or cross-functional contexts.
• Strong operational mindset with experience building or scaling ResearchOps systems, processes, and tools.
• Experience in continuous discovery or empowered product team environments where research drives what to build.
• Excellent analytical, synthesis, and storytelling skills, with the ability to communicate insights effectively to executives.
• Pragmatic and impact-focused, balancing research rigor with actionable results.
• Comfortable navigating ambiguity and shifting between coaching, operational leadership, and strategic research.
• Bachelor’s degree in Human-Computer Interaction, Psychology, Design, or a related field; advanced degree preferred.

• 💰 Competitive salary with performance-based incentives.
• 🏥 Comprehensive health, dental, and vision coverage.
• ⏱ Paid time off and holidays to support work-life balance.
• 💼 Retirement savings plan with company contributions.
• 🎓 Professional development opportunities, including mentorship and training programs.
• 🏡 Remote-first work environment with flexibility.
• 🤝 Inclusive, collaborative culture that values diversity and innovation.
• 🌱 Opportunities to influence organizational strategy and shape the future of UX research.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the three candidates who best match the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or assessments) are managed by their internal hiring team.

Thank you for your interest!

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