Job details

Enterprise Customer Success Manager

Omada Health is a digital healthcare company focused on chronic disease prevention, seeking an Enterprise Customer Success Manager to build strong client relationships, manage implementations, and drive growth with enterprise customers.

Skills

Experience in project management and post-sales implementation
Strong communication, organizational, and presentation skills
Ability to use data effectively for decision making
Proficiency in Salesforce, Excel, PowerPoint, and Google Suite
Emotional intelligence and problem-solving ability
Collaboration and teamwork skills

Responsibilities

Foster and manage long-term strategic client relationships
Own project management for client implementations
Coordinate cross-functional teams to deliver client solutions
Develop account strategies to identify upsell and growth opportunities
Communicate measurable value and insights to clients regularly
Contribute to best practices development for the accounts team
Drive customer satisfaction, enrollment, and product adoption
Travel to client sites as needed

Education

Bachelor’s degree required

Benefits

Competitive salary with generous annual bonus
Equity grants
Remote-first work culture
Flexible time off
Generous parental leave
Health, dental, and vision insurance with above-market employer contributions
401k retirement plan
Lifestyle Spending Account (LSA)
Mental health support solutions

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Average salary estimate

$156900 / YEARLY (est.)

min

max

$140000K

$173800K

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