Fever is a leading tech platform for culture and live entertainment, seeking a Customer Service Agent with Japanese language skills to provide exceptional service to its international clients.
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Skills
User Support experience
Proficiency in Japanese and Spanish or English
Time management skills
Communication and interpersonal skills
Solution-oriented mindset
Responsibilities
Provide customer service via phone, e-mail, and social media
Manage incoming calls and chats efficiently
Handle customer complaints and provide appropriate solutions
Keep records of customer interactions
Follow communication procedures and guidelines
Benefits
Home office setup
Health insurance
Gympass membership
40% discount on Fever events
Flexible working environment
To read the complete job description, please click on the ‘Apply’ button