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Job details

Customer Service Agent - Japanese (Night Shift)

Fever is a leading tech platform for culture and live entertainment, seeking a Customer Service Agent with Japanese language skills to provide exceptional service to its international clients.

Skills

  • User Support experience
  • Proficiency in Japanese and Spanish or English
  • Time management skills
  • Communication and interpersonal skills
  • Solution-oriented mindset

Responsibilities

  • Provide customer service via phone, e-mail, and social media
  • Manage incoming calls and chats efficiently
  • Handle customer complaints and provide appropriate solutions
  • Keep records of customer interactions
  • Follow communication procedures and guidelines

Benefits

  • Home office setup
  • Health insurance
  • Gympass membership
  • 40% discount on Fever events
  • Flexible working environment
To read the complete job description, please click on the ‘Apply’ button
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
June 2, 2025
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