Job Title: Delta Airlines Live Chat Agent (Immediate Openings) – Remote Work
Location: Georgia (Remote)
Job Type: Part-Time, Remote
Salary: Competitive Hourly Rate
Working Hours: Under 4 hours per day
Benefits: Health Insurance, Dental Insurance, Paid Training, Paid Vacations, Flexible Working Hours
Job Overview:
Join Delta Airlines as a Live Chat Agent and provide exceptional customer service to passengers from the comfort of your home! This remote, part-time position is ideal for individuals with excellent communication skills who are passionate about delivering top-notch customer support.
Job Responsibilities:
- Engage with customers through live chat to resolve inquiries and provide timely information.
- Assist passengers with booking, cancellations, and flight modifications.
- Address customer complaints, investigate issues, and offer appropriate solutions.
- Maintain professionalism and empathy in every interaction with passengers.
- Accurately document customer interactions and update customer information in the system.
- Stay updated on Delta Airlines' policies, promotions, and travel updates to offer accurate assistance.
- Collaborate with the team to discuss feedback and suggest improvements.
Job Requirements:
- Excellent written communication skills to interact clearly and professionally with customers.
- Ability to handle multiple chat conversations efficiently and accurately.
- Basic computer proficiency and familiarity with chat software.
- Strong problem-solving abilities to resolve customer issues.
- Availability to work flexible schedules, including weekends and holidays.
- High-speed internet connection for uninterrupted communication.
- Previous experience in customer service is a plus, but not mandatory.
- A high school diploma or equivalent is required.
- Additional customer service certifications are a plus.
Benefits:
- Comprehensive Health & Dental Insurance.
- Paid Training to ensure success in your role.
- Paid Vacations to support work-life balance.
- Flexible Working Hours to fit your schedule.
About Delta Airlines:
Delta Airlines is a leader in the aviation industry, known for its commitment to customer satisfaction and safety. With over a century of service, Delta continues to prioritize passenger comfort, providing a reliable and enjoyable travel experience. Join Delta and be part of a passionate team dedicated to excellence in customer service.
How to Apply:
If you're ready to be part of a globally recognized airline and want to work from home, apply today to become a Delta Live Chat Agent. Submit your resume and start your journey with Delta Airlines!