Workday Talent Solutions Analyst - Hybrid

The role of the Workday Talent Solutions Analyst serves as a key contributor in connecting enterprise performance processes with the Workday Talent Management platform.  This role leads the development and execution of configuration testing, authors test scenarios, and partners closely with HRIT and vendors to validate system readiness. The analyst also manages change requests and drives process optimization to ensure solutions are scalable, functional, and aligned with project goals. Success in this role requires a strategic mindset—one that connects technical execution with broader business objectives.

Responsibilities:

• Bring a system-savvy strategic voice to cross-team testing discussions representing Talent Management   

• Actively participate in Talent Management workstream calls to stay aligned on design decisions and share testing updates or implications when applicable

• Own the full lifecycle of Workday Talent Management change requests—consult with stakeholders, shape requirements, drive submission and tracking (JIRA), assess downstream impact, lead UAT planning and execution, and ensure smooth deployment

• Develop and maintain testing scenarios, scripts, and UAT plans; actively explore AI capabilities (e.g., eXpertGPT, Writer) to accelerate and enhance scenario creation and documentation

• Lead TM testers in executing assigned scenarios—ensuring documentation is complete, timelines are met, and results align with expected outcomes

• Evaluate upcoming WD Release Features, both Mandatory and Optional for potential impact on existing design, processes, and user experience

• Create and maintain SOPs, job aids, and knowledge articles that support effective use of talent systems and processes

• Fuel manager and employee success by creating clear, user-friendly documentation, training resources, and rollout support for WD updates.

• Lead or support small-scale talent initiatives and reporting efforts; apply technical expertise to enhance Workday usage in alignment with performance and talent strategies

• Analyze Workday talent data to uncover insights, inform planning efforts, and identify opportunities to improve processes

Qualifications:

• Bachelors degree strongly preferred, advanced degree or equivalent work experience in an HR discipline highly desirable.

• Minimum of 3 years experience in Human Resources or related business functions.

• Experience with Workday Talent Management or another form of Human Capital Technology, including testing, process support, and change request execution preferred

• Demonstrated flexibility in a fast paced and changing environment required

• Demonstrated ability to develop solid working relationships and establish a high level of credibility across functions, geographies, and lines of business required

• Demonstrated ability to consult across business and technical teams to define, document, and refine system requirements and process flows

• Experience coordinating complex projects in a fast-paced, customer-focused environment

• Ability to assess the impact of system changes and new releases (Workday and other tools) and translate them into clear action plans

• Experience or openness to using AI-enabled tools to improve documentation, testing, and knowledge management processes

• Solution-oriented mindset with the flexibility to navigate ambiguity and evolving business needs.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.