Senior Technical Writer

AVEVA is creating software trusted by over 90% of leading industrial companies.

Salary Range:

This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training. 

Location: Lake Forest (Hybrid)

Type: Full Time Permanent

About the Role

When you join AVEVA’s Research & Development team, you are joining a global team of over 2000 engineers and computer scientists. We work on more than 75 leading industrial automation and engineering products. Our focus, passion, and collaboration help us to deliver innovative, high-quality, and secure industrial software and user documentation that excites our customers.

At AVEVA, we’re all about limitless possibilities. Are you?

As a part of this function, the R&D Operations - Technical Writing team writes and publishes technical documents and associated content for products and solutions. The team is responsible for articulating complex technical concepts and tasks through simple descriptions and instructions.

We are looking for a Senior Technical Writer with a passion for writing and technology, strong communication skills, and a progressive outlook. You will be creative and innovative, curious and willing to learn, and wanting to make a difference. You will work directly with senior management to help us research and transform complex technical concepts, specifications, and procedures into user-oriented information for non-technical and technical audiences for developing high-quality software documentation that meets user needs. You will collaborate with various functions and closely work with the Chief Technology Office, Development, Product SME and Specialists, Test, Dev Services, Product Quality and Security, Program Management, Release Train Management, UX Design, and Cloud DevOps teams.

In this role you will:

• Learn complex technologies from self-learning, training, and mentors.

• Design, develop, review, and publish high-quality technical documentation

• Improve the quality of content, adhere to the established standards and guidelines, and deliver on time

• Demonstrate new learning to mentor, lead, and manager

• Work under minimal supervision on advanced, unstructured, and complex work

• Work with global teams in a fast, dynamic, and collaborative environment

• Seek limited guidance for improving collaboration and delivering in sync with multiple teams.

Required Qualifications:

• Bachelor's degree in Computer Science, Engineering, or English (or equivalent experience)

• 8-10 years of experience in technical writing and documentation development

• Knowledge of software product development and cloud computing services

• Knowledge of concepts, processes, and tools of technical writing and information development

• Experience using productivity tools from Microsoft and content management tools from Adobe, or equivalent

• Experience with DITA, structured authoring, and component content management systems.

Preferred Qualifications:

Experience with:

• Products and solutions in industrial software

• Global agile and DevOps teams

• Author-it Cloud and Microsoft Azure

• Tools for screen capturing and recording and audio and video editing

About AVEVA

AVEVA is a global leader in industrial software, driving digital transformation and sustainability. By connecting the power of information and artificial intelligence with human insight, AVEVA enables teams to use their data to unlock new value. We call this Performance Intelligence.  AVEVA’s comprehensive portfolio enables more than 20,000 industrial enterprises to engineer smarter, operate better and drive sustainable efficiency. AVEVA supports customers through a trusted ecosystem that includes 5,500 partners and 5,700 certified developers around the world. The company is headquartered in Cambridge, UK, with over 6,500 employees and 90 offices in over 40 countries.

We take pride in our core values and the diversity of our people, valuing the unique experience and expertise that people from different backgrounds bring to our business.

AVEVA is an Equal Opportunity Employer and we take pride in the diversity of our employees, valuing the special experience and expertise that people from different backgrounds bring to our business.  The ability to develop ground-breaking technologies is one of our key assets and our people make it happen.

Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.

USA Benefits include:

Flex work hours, 20 days PTO rising to 25 with service, three paid volunteering days, primary and secondary parental leave, well-being support, medical, dental, vision, and 401K.

It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.

Find out more: aveva.com/en/about/careers/benefits/

Hybrid working

By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote.

Hiring process

Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.

Find out more: aveva.com/en/about/careers/hiring-process

About AVEVA

AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably.

We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: sustainability-report.aveva.com/

Find out more: aveva.com/en/about/careers/

AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.  Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.  AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.