Virtual Assistant (Social Media & Personal Assistant)

Job Title: VA (Social Media & Personal Assistant)

Schedule: 9:00 AM - 6:00 PM PST

About the company: 

The company is a leading retention marketing agency specializing in Email and SMS marketing in the digital marketing industry. They provide comprehensive solutions, from strategy development to execution, helping businesses maximize customer engagement and drive revenue growth. With expertise in 360° strategies and deep analytics, the company delivers tailored campaigns that foster loyalty and long-term success.

Job Overview: 

The Virtual Assistant (VA) combines the responsibilities of managing social media accounts with providing personal administrative support. This dual-role professional ensures smooth daily operations, maintains an organized workflow, and promotes an effective online presence.

Key Responsibilities:

• Social Media Engagement: Monitor and respond to comments, messages, and inquiries across various platforms (e.g., Facebook, Instagram, LinkedIn, Twitter). This includes maintaining the same tone, style, and brand voice so that nobody can tell it’s not me.
• Content Coordination: Coordinate with my team (or me directly) to stay up-to-date on any new content, promotions, or announcements that may affect how we reply to community interactions.
• Administrative Tasks: Keep files and documents in order, manage spreadsheets, and handle data entry or reporting as requested.
• Communication & Coordination: Work closely with other team members (and me) to ensure consistent messaging and that we’re all aligned on daily priorities.
• Personal Assistant Support:
• Manage calendars, schedule appointments, and help organize daily tasks.
• Coordinate travel arrangements, including flights, accommodations, and itineraries.
• Draft emails and handle phone calls if needed.
• Maintain basic record-keeping and database updates.

Qualifications:

• Voice Matching: Exceptional written communication skills and a proven track record of adopting another person’s style or tone online.
• Social Media Experience: Familiarity with major social platforms and best practices in community management.
• Organizational Skills: Ability to multitask and manage several ongoing responsibilities without missing a beat.
• Tech-Savvy: Comfortable using a variety of productivity tools (e.g., Google Workspace, Microsoft Office, Trello, Slack) as well as social media management dashboards.
• Confidentiality: Ability to handle sensitive information with discretion and professionalism.
• Self-Starter: Able to anticipate needs, propose solutions, and work independently with minimal supervision.

Ideal Candidate Traits:

• Personable and friendly, with a genuine desire to help and represent me in the best way.
• Detail-oriented, with a love for organization and efficiency.
• Excellent time management and willingness to go above and beyond when needed.
• Flexible schedule to accommodate different time zones or last-minute requests.