Operations Manager - job 1 of 6

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves: 

The Operations Manager leads the comprehensive management, supervision, and operation of Mobile Engineering Services across assigned facilities. This role ensures safe, efficient, and cost-effective delivery of engineering and maintenance operations to customers within designated sub-regions. You will be responsible for driving operational excellence while maintaining the highest standards of service delivery that directly supports JLL's commitment to exceptional client outcomes and facility performance optimization.

What your day-to-day will look like:

• Maintain optimal daily staffing levels and effectively allocate engineering team resources to support scope of work in a timely, cost-effective manner
• Supervise and develop Mobile Engineers through ongoing training programs, ensuring staff qualifications meet operational requirements
• Develop and execute documented maintenance plans incorporating preventive and repair procedures for all assigned properties
• Identify and remediate safety hazards to ensure safe working environments for building staff and Mobile Engineers
• Collaborate with Project Management teams to develop and execute HVAC capital work plans, including infrastructure upgrades and equipment replacements
• Conduct routine on-site inspections of maintained properties and monitor work performance metrics, budget performance, and labor utilization
• Manage Mobile Engineering staff operations including payroll, work delivery tracking, and regulatory compliance documentation

Required Qualifications: 

• Valid state driver's license
• Universal CFC refrigerant recovery certification
• Minimum 10 years of technical and supervisory experience in building operational engineering
• Strong background in packaged HVAC equipment repair, maintenance, and system design applications
• Excellent written and verbal communication skills
• Working knowledge of computer-based energy management systems (EMS) and computerized maintenance management systems (CMMS)
• Proficiency in Microsoft Office systems including Word and Excel

Preferred Qualifications: 

• Experience with engineering labor union interactions and management
• Background in regulatory compliance management for Federal, State, and Local laws
• Experience with capital project planning and execution
• Knowledge of industry purchasing initiatives for parts and materials
• Project management experience in facility operations
• Experience with business reporting and performance analytics

Location: Remote

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.