Director of Engineering-MTS

About JSSI

For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at jetsupport.com.

JSSI products and services include:

Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value.

Parts & Leasing. Experienced product line specialized team who leverages our All-OEM inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions.

Software: Traxxall and Conklin & de Decker. Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects.

Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter.

Aviation Capital. Customized asset-based finance solutions for business aviation.

Position Summary:

We are seeking a Director of Engineering-MTS (Lead Developer / Architect) to spearhead the design, development, and technical direction of Traxxall’s new platform. This individual will play a key role in shaping the architecture, ensuring the product is built with scalability, security, and performance in mind, and building a team of engineers to support the platform into the future. The role bridges hands-on development with strategic technical leadership.

• Architecture & Technical Strategy
• Define and own the overall system architecture for the new Traxxall platform.
• Evaluate and select modern frameworks, languages, and cloud infrastructure to support scalability, performance, and security.
• Ensure best practices in design patterns, coding standards, and system integrations.
• Development Leadership
• Lead by example with hands-on coding and design contributions.
• Provide technical guidance to developers across backend, frontend, mobile, and integrations.
• Drive adoption of DevOps, CI/CD pipelines, and automated testing.
• Collaboration & Communication
• Partner with Product leadership to translate business requirements into technical solutions.
• Work closely with QA, analysts, and support teams to ensure seamless product delivery and ongoing reliability.
• Contribute to roadmap planning with realistic technical estimates and risk assessments.
• Team Growth & Mentorship
• Recruit and scale a strong development team over time.
• Mentor junior and mid-level engineers, fostering a culture of excellence and continuous learning.
• Support & Reliability
• Oversee production support and ensure high availability for mission-critical aviation systems.
• Proactively identify and resolve performance, security, and scalability issues.

• 10+ years of professional software development experience, with at least 3 in a lead or architect role.
• Deep expertise in modern web stacks (e.g., .NET / C#, React, MS SQL, or equivalent).
• Demonstrated experience in AI/ML technologies (such as natural language processing, predictive analytics, or intelligent automation) and in building tools that improve both internal efficiency and customer workflows.
• Strong understanding of cloud platforms (Azure or AWS), microservices, and containerization (Docker/Kubernetes).
• Proven experience designing enterprise SaaS systems with high reliability and security requirements.
• Solid grasp of DevOps principles, CI/CD, and automated testing frameworks.
• Excellent communication and leadership skills, with the ability to influence technical direction.
• Aviation industry or regulated SaaS experience a plus, but not required.

At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.

For this role, the annual base pay generally ranges from $205,000 to $220,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role.

Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website.

JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.

JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.