Community Manager Conventional Apartment Community - job 1 of 2

Who Are We?

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities.

We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home. 

Position Overview:

• Job Title: Community Manager
• Salary: $75,000 - $85,000 annually, depending on qualifications, education, and prior experience
• Bonus: Quarterly bonus incentive bonuses *bonuses are subject to change based on eligibility and criteria*
• Schedule: Sunday – Thursday; 8am-5pm 
• Explore Hangar 128 Apartments: https://www.hangaripgliving.com
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Position Summary:

We are seeking a dedicated Community Manager to manage the day-to-day operations of a conventional multifamily community, Hangar 128 Apartments (223 units), located in Everett, WA. This role includes managing team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals. The Community Manager will ensure that the operation of the property complies with company policies and procedures and other laws and regulations governing multifamily housing operations. 

How you will make an impact:

• Represent Investment Property Group in a positive and professional manner at all times.
• Oversee the operational integrity of a multifamily community and support staff to ensure the company meets financial and operational performance and compliance metrics.
• Exercise common sense, good judgement, and consistency with management related matters.
• Ensure consistent application of property rules and regulations through new and renewal leases and lease addendums.
• Ensure compliance with regulatory requirements, preparation, and submittal of reports to partner agencies (Fair Housing, Landlord Tenant Laws, Equal Employment and Equal Housing Opportunity, OSHA, etc.). Build and maintain positive relationships with on-site teams, colleagues, residents, vendors, and stakeholders.
• Oversee the application process for new move-ins and recertification within established regulatory guidelines.
• Enforce lease agreements, community rules, and regulations.
• Market vacant units in accordance with the approved marketing plan.
• Administer budgets, review and analyze operations and recommend corrective actions as needed. 
• Develop and maintain good staff working relationships; provide leadership, encourage teamwork and cooperation among the staff.
• Ensure that all property staff adheres to the policies and procedures.
• Review of all delinquent accounts, resident receivables, and accounting reporting.
• Conduct interviews, hires, orientates, manages performance, and conducts ongoing staff development of all on-site staff.

Qualifications & Requirements:

• 1+ years’ experience managing a conventional multifamily community of 100+ units.
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members.
• Exceptional time management and problem-solving skills.
• Ability to handle conflict resolutions, complaints, and provide a high level of customer service tailored to the community demographic.
• Experience with rent collection and delinquency management.
• Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property.
• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement.
• Ability to handle complaints and ensure community standards are upheld.
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities.
• Familiarity with property management software and basic accounting systems.
• Marketing and sales skills to promote vacant units and maintain high occupancy rates.
• Must have a valid driver's license.
   

What Will Make You Stand Out: 

• Bilingual in Spanish and English is preferred
• Experience with Yardi and CRM is preferred but not required.
• Knowledge of Section 8 floating vouchers
   

• Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more.
• 401k with company match.
• Accrued 4-weeks of paid time off (PTO).
• Employee Referral Program.
   

We are a growing property management company with new opportunities emerging every day. Explore our open positions to find your next opportunity. Don’t see the right fit today? Check back soon - your dream job could be posted tomorrow!

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

Investment Property Group is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, creed, religion, sex, national origin, ancestry, age, marital status, protected veteran status, sexual orientation, gender identity or expression, genetic information, physical or mental disability or medical condition as defined by applicable equal opportunity laws. We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive.