Technical Writer 3

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Primary Function of Position

Produce accurate, clearly presented, consistent instructions for use (IFU) for medical device robotic systems and instruments; receive general instructions on day-to-day work and general instructions on new assignments; can be mentored by a more experienced writer; use professional concepts and skills; apply company policies and procedures to resolve a variety of issues.

Essential Job Duties

• Plan, write, and edit instructions for use (IFU) for medical device systems and instruments, including large system manuals, instrument manuals, and ship-with literature using Adobe FrameMaker, Adobe InDesign, or extensible markup language (XML)
• Collaborate with department team members and with cross-functional team Subject Matter Experts (SMEs) to research and develop content for instructions for use and validate content.
• Own document creation from inception to completion
• Work to ensure compliance with FDA and regulatory guidelines.
• Work with interaction designers and technical illustrators to develop documentation images, including raster and vector images.
• Conduct validation and verification of technical documentation
• Understand documentation control steps to release final documentation.
• May participate in product development core teams as representative for technical publications.
• Serve as lead writer on projects and mentor other writers.
• Keep abreast of the basic requirements for compliance in own area of work and complies with those requirements. Participate as required in training on regulatory issues affecting own area of work and share learned expertise with others. Bring regulatory compliance questions/issues to the attention of management.
• Adhere to policies, procedures, and quality documents. Collaborate with project team members to share knowledge and best practices.

Required Skills and Experience

• 5 to 8 years technical writing experience in a hardware, software, biotechnology, or medical environment, including documentation for a highly technical audience.
• Strong experience with current versions of standard authoring tools, including Adobe FrameMaker or Adobe InDesign and Adobe Acrobat, preferred.
• Working knowledge of Adobe Illustrator, Adobe Photoshop, or equivalent desirable
• Excellent communication skills required.
• Strong writing and grammar skills in areas of content development and writing style. Analytical ability to swiftly grasp and effectively communicate complex scientific and engineering concepts.
• Organizational skills and ability to manage deliverables under tight deadlines, set priorities, and manage time effectively.
• Familiarity with XML, Darwin Information Typing Architecture (DITA), and content management systems strongly preferred.
• Software skills that include troubleshooting moderate FrameMaker and InDesign issues; updating or improving an existing document template; troubleshooting online help software errors with minimal assistance; creating error-free PDF files.
• Verbal communication skills that include responding calmly under pressure and leading content review meetings that result in document approval.

Required Education and Training

• Bachelor’s degree in technical writing, communications, professional writing, English, or equivalent experience preferred. Certificate in technical writing desirable.

Preferred Skills and Experience

• Understanding of mechanical concepts and complex mechanical devices preferred
• Understanding of localization process preferred

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.