Senior Software QA Technician

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Primary Function of Position:

This Senior SQA Technician will play a key role in the vision automation, test, and calibration software engineering team to enable the manufacturing of new vision systems for surgical robots. The technician will be responsible for installing new fixture software, performing fixture bring-up, testing functionality, identifying and replicating issues, and executing qualification protocols. This role bridges the gap between software development and hands-on validation and supports software quality and fixture readiness.

Roles & Responsibilities:

• Install and configure software on new or updated test fixtures
• Perform fixture bring-up and verify software and hardware functionality
• Troubleshoot integration issues and replicate problems as needed
• Execute structured test plans and validation protocols
• Document test results and issues following Good Documentation Practices (GDP)
• Provide feedback to engineers and suggest improvements to fixtures and processes
• Prepare fixtures for qualification and deployment
• Support internal release processes including documentation and status updates
• Collaborate with engineers and cross-functional teams to ensure fixture readiness

Skills, Experience, Education, & Training:

Required:

• Associate degree in Engineering Technology, Computer Science, or related technical field, or equivalent hands-on experience
• At least 2 years of experience in a software test or technician role, preferably in an engineering or manufacturing environment
• Strong troubleshooting and problem-solving skills
• Ability to execute structured test plans and document outcomes accurately
• Comfortable working independently and managing task priorities

Preferred:

• Experience in medical device or other regulated industries
• Familiarity with test documentation, issue tracking systems, and software testing tools
• Basic scripting knowledge for test automation or issue replication
• Exposure to calibration or vision systems is a plus

Other Attributes:

• Strong communication and collaboration skills
• Detail-oriented and methodical in test execution
• Quick learner, adaptable to evolving software and hardware environments
• Comfortable working in lab and engineering environments

Additional Notes: This role is critical in ensuring the functionality and reliability of test and calibration fixtures before they are released to production. The technician will work closely with the engineering team to support high-quality software deployment and test execution.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.