Business Systems Analyst

Ingram Content Group (ICG) is currently recruiting a Business Systems Analyst to join our team in LaVergne, TN. (Nashville, TN).  This person participates in product development life cycle for Oracle Financial and Reporting Applications, including OBIEE, and other related products. Acts as the primary resource for report creation, troubleshooting reports, and report output analysis for internal and external customer use. Acts as point on problem tickets raised by internal associates for both internal and external customers. Works closely with other Ingram Content Group Companies and Departments. Creates detailed technical specifications for bug fixes, application enhancements, and new application features. Participates in definition of functional requirements via interaction with various areas of business. Assists in the setting up of new representatives. Maintains Ship Methods as defined by the business owner. Assists with the creation and monitoring of health checks on system activity. Acts as internal liaison to verify accuracy of deliverables compared to documented requests, best practices, and Quality Assurance. This position will require you to be in our headquarters for a minimum of 3 days per week.

Want to help explore and build new ways to deliver content to the world? 

At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel.  We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization.   Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation.   

The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways.  If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can’t wait to meet you! 

The ideal candidate will have the following minimum qualifications:

• Bachelor’s degree in Business, Computing, Digital Media or related field or directly related year for year experience
• 1+ years’ experience working with software applications

We have a preference for:

• Knowledge of Oracle Financial Applications
• Knowledge of SQL
• Knowledge of IT development processes
• Familiarity with third party reporting software
• Technical project management skills

The Business Systems Analyst’s key responsibilities are:

• Works with the EOM Team and assists in gathering business requirements from both internal and external customers.
• Assists the EOM Team in translating business requirements into technical requirements, including scope definition, detail, and process flows.
• Documents functional specifications using a variety of tools, including word processing, spreadsheets, and drawings to support findings.
• Assists with the QA by completing test plans for Oracle and LSI application functionality.
• Works with the project team to performs gap analysis of assigned functional specs and prototypes.
• Assists in maintaining Auto Reports and OBIEE reports.
• Acts as first level support for Financial System and Reporting problem ticket.

Hiring Salary Range: $63,945 - $80,849. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to:  the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
  • Wellness program with access to onsite gym and basketball court for associates
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Take breaks or brainstorm in our game room with ping pong & foosball
• Casual Dress Code & Flexible Schedules (per team)

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EOE-Race/Gender/Veterans/Disabled
• We participate in EVerify.
• EEO Poster in English 
• EEO Poster in Spanish