Business Operations Manager (Billing Focused)
Location: Hybrid Toronto or Remote Global
Timezone: Eastern Standard Time (EST) from 9:00 AM to 5:30 PM.
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe & Australia. We only admit the top candidates into our talent pool, ensuring they are matched with exclusive, long-term opportunities. Unlike an outsourcing agency, we place you directly with a client where you're hired in-house to work as a valued member of their team.
Please note that by applying & completing our interview process, you will be added to our talent pool. This means you’ll be considered for this and all other roles that match your skills. These opportunities will be sent your way as an exclusive Huzzle candidate.
About the Company
Our client is a fast-growing North American tech company building the world’s first operating system for data and AI. Their mission is to streamline complex infrastructure and empower teams through cutting-edge automation and AI-driven tools. This is a high-impact opportunity to join an early-stage, product-led company shaping the future of data infrastructure.
Job Summary
We are looking for a versatile and proactive Business Operations Associate or Manager with a strong focus on billing and financial operations. In this role, you will play a critical part in supporting the company’s internal processes, managing cross-functional initiatives, and driving both day-to-day and strategic operational goals.
The ideal candidate is detail-oriented, resourceful, and comfortable working in a fast-paced, dynamic tech environment.
Key Responsibilities
Drive Business Operations
- Ensure cross-departmental alignment by supporting core business activities.
- Document and improve internal processes across teams.
- Coordinate cross-functional initiatives and manage special projects.
Lead Financial Operations (Billing-Focused)
- Own and manage client billing workflows: invoicing, tracking usage, and reconciliation.
- Collaborate with Customer Success, Engineering, and Finance for billing accuracy.
- Follow up on outstanding payments and maintain clear invoicing records.
- Support vendor billing, expense tracking, and budgeting.
- Contribute to financial reporting and forecasting with accurate billing insights.
HR & People Operations
- Manage onboarding/offboarding, policy updates, and employee documentation.
- Maintain HR systems and compliance records.
- Support initiatives that improve employee engagement and retention.
Strategic & Compliance Projects
- Partner with leadership on cross-functional initiatives to drive growth.
- Analyze data to provide insights and recommendations to stakeholders.
- Support compliance frameworks (e.g., SOC 2, data privacy) and audit preparation.
Administrative Support
- Manage calendars, team tools, and other administrative tasks.
- Step in as needed to support high-priority areas and solve operational issues.
- 4+ years of experience in operations, billing/finance, HR, or cross-functional projects.
- Proven experience managing SaaS billing workflows or usage-based model.
- Strong cross-functional collaboration and stakeholder engagement skills.
- Bachelor’s degree in Business, Finance, HR, or related field.
- Familiarity with compliance frameworks (SOC 2, GDPR, employment law, etc.).
- Availability to work during Eastern Standard Time (EST) from 9:00 AM to 5:30 PM.
- Excellent problem-solving, analytical, and communication skills.
- Self-starter mindset with comfort in ambiguity and change.
- Experience in high-growth or startup environments is a plus.
💰 Competitive salary: based on experience and qualifications
🌎 Fully remote role — work from anywhere
🚀 Join a high-impact, innovative team revolutionizing the AI and data space
📈 Career growth opportunities with long-term potential
🤝 Direct placement with a client company, not a third-party agency
📚 Structured onboarding and operational support through Huzzle
Average salary estimate
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