Social Media Manager - job 1 of 2

About Us

Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person. No other technology has the potential for this level of global impact on health.

Why Join Our Team

• Innovative Mission: We are developing a safe, healthcare-focused large language model (LLM) designed to revolutionize health outcomes on a global scale.

• Visionary Leadership: Hippocratic AI was co-founded by CEO Munjal Shah, alongside a group of physicians, hospital administrators, healthcare professionals, and artificial intelligence researchers from leading institutions, including El Camino Health, Johns Hopkins, Stanford, Microsoft, Google, and NVIDIA.

• Strategic Investors: We have raised a total of $278 million in funding, backed by top investors such as Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA’s NVentures, Premji Invest, SV Angel, and six health systems.

• World-Class Team: Our team is composed of leading experts in healthcare and artificial intelligence, ensuring our technology is safe, effective, and capable of delivering meaningful improvements to healthcare delivery and outcomes.

For more information, visit www.HippocraticAI.com.

We value in-person teamwork and believe the best ideas happen together. Our team is expected to be in the office five days a week in Palo Alto, CA unless explicitly noted otherwise in the job description.

Job Overview

We are seeking a strategic and compassionate Social Media Manager to lead our social media efforts and elevate our voice in the digital space. This individual will be responsible for creating and executing thoughtful, engaging, and educational content across platforms that reflects our commitment to patient outcomes, safety, and healthcare abundance.

The ideal candidate is up to date on all social media trends, passionate about healthcare, who understands how to connect within the healthcare ecosystem, patients, caregivers, and technical professionals while navigating the sensitive nature of medical communication with accuracy and empathy.

Key Responsibilities

• Strategy & Planning

  • Develop and manage a comprehensive social media strategy tailored to the healthcare space.

  • Define and track KPIs that measure audience engagement, patient education impact, and brand sentiment.

  • Stay up to date with regulatory guidelines (e.g., HIPAA) and social trends to ensure compliance and relevance.

• Content Creation

  • Plan, write, and publish high-quality, informative content that are technical or clinical in nature.

  • Collaborate with clinical, communications, and creative teams to ensure content accuracy and resonance.

  • Oversee production of visual content (videos, graphics, infographics) tailored for each platform (e.g., LinkedIn, Instagram, Facebook, X/Twitter, TikTok).

  • Maintain a consistent brand voice and visual identity.

• Engagement & Community Management

  • Monitor conversations, respond to comments/messages, and engage with followers in a timely and authentic manner.

  • Cultivate relationships with influencers, customers, partners, and brand advocates.

  • Plan and organize speaking engagements and partner events.

• Analytics & Optimization

  • Track KPIs (engagement, reach, CTR, conversions, etc.) and generate regular performance reports.

  • Use data to inform content decisions and continuously optimize strategies.

• Collaboration

  • Work closely with design, content, marketing, and product teams to align messaging.

  • Support internal marketing initiatives such as innovator spotlights, awareness months, innovations, recruitment campaigns, etc..

  • Coordinate cross-functional collaboration with public relations, HR, compliance, and patient education departments.
    

Qualifications

• Bachelor’s degree in Marketing, Communications, Public Health, or related field.

• 3–5 years of experience managing social media, preferably in healthcare.

• Deep understanding of social media strategy within a regulated environment.

• Exceptional writing and editing skills, with a tone that is clear, empathetic, and responsible.

• Proficiency in tools such as Hootsuite, Sprout Social, Adobe Suite, or equivalent platforms.

• Familiarity with HIPAA and healthcare communication standards.

Preferred Skills

• Experience in healthcare.

• Familiarity with influencer marketing or social media partnerships.

• Knowledge of SEO, web traffic metrics, and content marketing strategies.

***Be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process. If anything appears suspicious, stop engaging immediately and report the incident.