Principal Software Engineer, ROR

HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.  

The Principal Software Engineer is responsible for ensuring that all software developed by one or more teams at HHA meets our standards for quality, performance, scalability, availability and security by working alongside team members to develop innovative solutions to customer problems.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Hands-on Development: Contribute directly to the development of key platform features and components as an individual contributor, ensuring alignment with overall project goals.
• Leadership in Design: Lead the end-to-end design and development of advanced healthcare software systems, ensuring they are scalable, reliable, secure, and high-performing.
• Architect Healthcare Solutions: Design and implement solutions for healthcare transaction processing that comply with industry standards, including EDI, HL7, and FHIR.
• Team Enablement and Prioritization: Clearly communicate priorities and expectations to the team, ensuring they have the support and resources to complete their work effectively.
• Quality Ownership: Take full ownership of the quality of all team-delivered features, ensuring they meet both functional and non-functional requirements with well-thought-out designs.
• Drive Architectural Innovation: Identify gaps or areas for improvement in existing patterns. Promote a culture of experimentation and innovation by encouraging theexploration of new technologies, tools, and methodologies that can drive competitive advantages.
• Stakeholder Engagement: Act as the primary technical liaison for executive stakeholders, ensuring clear communication and alignment between engineering and business strategies.
• Risk Management: Identify potential technical risks early in the development lifecycle and implement strategies to mitigate them, ensuring that projects remain on track and within scope.
• Cross-Functional Collaboration: Partner with Product Managers, Product Owners, and other stakeholders to define project scope, assess feasibility, and translate business needs into robust technical solutions.
• Technical Mentorship: Act as a senior technical resource, providing guidance, mentorship, and leadership to engineering teams, cultivating a culture of innovation, accountability, and excellence.
• Stay Ahead of Industry Trends: Continuously monitor emerging healthcare technologies and trends, recommending cutting-edge solutions to maintain a competitive edge.

• Other duties as assigned by supervisor or HHAeXchange leader.

• Travel 10-25%, including overnight travel

• B.S. or M.S. degree in Computer Science, Engineering, or similar field, or a related field, or equivalent significant industry experience.
• 10+ years of experience in software engineering within a software product company, with a focus on developing scalable, high-performance systems.
• Significant experience in Ruby on Rails
• Proven track record in application performance tuning and scalability improvements.
• Proven leadership skills with experience mentoring and guiding engineering teams, fostering a culture of excellence and collaboration.
• Experience with Agile methodologies and DevOps practices.
• Strong analytical and problem-solving skills with a track record of delivering innovative, practical solutions.
• Excellent verbal and written communication skills, with the ability to articulate complex technical concepts clearly to both technical and non-technical stakeholders.
• Deep experience with Kubernetes and container orchestration.
• Knowledge of pod-based architectures, database sharding, and multi-environment deployments.
• Hands-on experience with infrastructure-as-code (Terraform, Helm, or similar).
• Strong architectural skills, with the ability to balance technical excellence and delivery timelines.

The base salary range for this US-based, full-time, and exempt position is $165,000-180,000/yr not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values.

This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.

HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.