Sales Associate (COS)

Job Description

As a Sales Associate at COS, you are the friendly face that greets our customers and embodies the heart of our brand. Your role is essential in creating welcoming experiences that showcase the best of COS. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, we’ll create moments that make shopping at COS an absolute delight. 

Qualifications

As a Sales Associate, you'll have the opportunity to provide customers with high level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock, and merchandising the latest garments in the shop floor. 

While previous experience in customer service and familiarity with textile materials are nice to have, they're not mandatory.  

What you need to Succeed:  

• Customer-focused and thinking in a commercial way.  
• Interested in trends and fashion.  
• Communicative, positive, and open-minded  
• Willing to learn, adaptable and action-oriented.  
• Collaborative, inclusive and supportive  
• Self-motivated, confident, and resilient  

Compensation: $18.00

Additional information

This is a Full -Time position offering 32-40 hours a week. 
Apply by sending in your CV in English as soon as possible. Due to data policies, we only accept applications through career page. 

Benefits:  

We offer all our employee's attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.  

In addition to this US based colleagues also receive:  

• 25% off Staff Discount
• Medical, Vision and Dental Coverage   
• Employee Assistance Program   
• Vacation, Wellness, Holiday, and Parental Pay   
•  Health, and Dependent Care FSA.   
• Plus, additional Voluntary Benefits.  

Inclusion & Diversity  

COS is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.   

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.  

All your information will be kept confidential according to EEO guidelines.