Creative Operations Manager

Greenlight is the leading family fintech company on a mission to help parents raise financially smart kids. We proudly serve more than 6 million parents and kids with our award-winning banking app for families. With Greenlight, parents can automate allowance, manage chores, set flexible spend controls, and invest for their family’s future. Kids and teens learn to earn, save, spend wisely, and invest. 

At Greenlight, we believe every child should have the opportunity to become financially healthy and happy. It’s no small task, and that’s why we leap out of bed every morning to come to work. Because creating a better, brighter future for the next generation depends on it.

We’re looking for a Creative Operations Manager to oversee production and operations of a wide range of creative projects across Marketing. You'll serve as the operational backbone for the Brand team — driving clarity, accountability, and momentum from project kickoff through final delivery. As the strategic executor who bridges creative vision and operational excellence, you'll partner closely with creative leadership to transform big ideas into actionable plans while managing cross-functional teams, timelines, and deliverables with precision.

• Act as executional partner to creative and strategy leads, translating high-level objectives into actionable project plans for both in-house creative and external production.
• Oversee pre-production and post-production processes both internally and with external agencies and or partnerships.
• Lead end-to-end project management across multiple creative workstreams, from initial scoping through final delivery, acting as an executional partner to creative and strategy leads.
• Develop comprehensive project timelines, tracking key milestones and dependencies to ensure on-time completion. You're detailed-oriented, organized, and accountable to yourself and others.
• Maintain and refine project management systems, developing new resources and processes to continuously improve creative operations, building systems and leaning on ai automation when needed.
• Manage stakeholder expectations and feedback cycles while maintaining creative integrity, and holding team members accountable. You are intuitive enough to know when and how to break protocol.
• Create and oversee project budgets, tracking actuals and forecasting potential overages in partnership with creative and marketing leadership.
• Facilitate effective meetings, documenting agendas and outcomes, and driving follow-through on action items.
• Allocate resources strategically to optimize project flow, coordinating freelancer and vendor payments, and managing invoice processing.

• 3+ years of creative project management experience at agencies, in-house teams or similar environments
• Pre and post production experience, both in-house and with external agencies
• In-depth understanding of creative and marketing processes at an omni level
• Proficiency in creative workflows both internal and external with varied experience managing brand marketing projects (photoshoots, OOH, CRM, motion, short form content, etc)
• Experience operating successfully in time-sensitive, ambiguous environments with strong problem-solving capabilities
• Exceptional written, verbal, and interpersonal communication skills with ability to clarify complex information and maintain team alignment
• Strong organizational systems and time management, balancing strategic oversight with detailed execution
• Experience managing a digital asset management system
• Expertise with modern project management platforms like Asana for resource allocation and planning for creative teams

• Medical, dental, vision, and HSA match 
• Paid life insurance, AD&D, and disability benefits 
• Traditional 401k with company match
• Unlimited PTO 
• Paid company holidays and pop-up bonus holidays 
• Professional development stipends
• Mental health resources  
• 1:1 financial planners
• Fertility healthcare
• 100% paid parental and caregiving leave, plus cleaning service and meals during your leave
• Flexible WFH, both remote and in-office opportunities
• Fully stocked kitchen, catered lunches, and occasional in-office happy hours
• Employee resource groups

Our stance on salaries:

Greenlight provides a competitive compensation package with a market-based approach to pay and will vary depending on your location, experience and skill set. The total compensation package for this position will also include a discretionary performance bonus, equity rewards, medical benefits, 401K match, and more. Greenlight conducts continuous compensation evaluations across departments and geographies to ensure we are keeping our pay current and competitive.

The estimated base pay range for this position in (NY, CA, WA): $70,000- $130,000

The estimated base pay range for this position in (CO): $70,000- $110,000

Who we are:

It takes a special team to aim for a never-been-done-before mission like ours. We’re looking for people who love working together because they know it makes us stronger, people who look to others and ask, “How can I help?” and then “How can we make this even better?” If you’re ready to roll up your sleeves and help parents raise a financially smart generation, apply to join our team.

Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant based on age, race, color, national origin, gender, gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition (including pregnancy, childbirth, or a medical condition related to pregnancy or childbirth), genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.

Greenlight is committed to an inclusive work environment and interview experience. If you require reasonable accommodations to participate in our hiring process, please reach out to your recruiter directly or email [email protected].