UX Designer

Hi, we’re Gravie. Our mission is to improve the way people purchase and access healthcare through innovative, consumer-centric health benefit solutions that people can actually use. Our industry-changing products and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way.

A Little More About The role:

We’re looking for a UX Designer focused on Research and Validation to be the voice of the user across our digital properties. You will be the primary engine that drives Meaning and ensures Progress by grounding our designs in reliable data. Your main responsibility will be leading rapid, tactical research cycles (usability testing, interviews, surveys) to validate prototypes created by our Senior Designers. You will transform user feedback into clear, actionable insights, directly reducing design risk and accelerating the flow of validated features into our Delivery track.

You will:

·       Lead the design and execution of tactical usability research studies (moderated and unmoderated) for prototypes spanning Enrollment flows, ER/MBR management tools, and reporting dashboards.

·       Rapidly synthesize research findings and translate or implement them directly into clear, prioritized design requirements and actionable feedback for the Senior Designers and Product Owners or implement recommended design updates as needed.

·       Collaborate closely with Product Owners and Senior Designers to define research goals and ensure alignment with key business outcomes and UX KPIs.

·       Design user flows and conceptual wireframes based on research findings and present validation plans to internal stakeholders.

·       Own the validation phase of the Dual-Track Agile process, ensuring every major design decision is tested before handoff to Engineering.

·       Create and maintain an organized, accessible repository of research artifacts, user profiles, and synthesis documents to promote Certainty across the product teams.

·       Advocate for the user by communicating insights at scheduled intervals with internal stakeholders, ensuring the human impact of our work is understood by all.

·       Work with and contribute to the organization's Design System by providing validation on component usability.

·       Keep up to date with modern research methodologies and industry best practices.

You bring: 

·       Ideally 3-5 years of experience in UX design, with a strong emphasis on user research and validation activities (portfolio should showcase synthesis and research impact).

·       Expert proficiency in designing and leading usability research studies, including writing scripts, recruiting, moderating, and analyzing qualitative data.

·       Deep understanding of UX KPIs and how they relate to validating design assumptions and measuring project success.

·       Proficient with Figma for modifying prototypes used in testing.

·       Exceptional communication and presentation skills, specifically the ability to compellingly communicate user pain points and research findings to senior stakeholders.

·       Prior experience working within a fast-paced, Agile or Dual-Track Agile environment.

·       Strong critical and design thinking skills, with a passion for turning ambiguity into clear, testable hypotheses.

·       Be a lifelong learner and have a strong sense of curiosity about user behavior.

Gravie: 

In order to transform health insurance and build a health plan everyone can love, we need talented people doing amazing work. In exchange, we offer a great overall employee experience with opportunities for career growth, meaningful mission-driven work, and an above average total rewards package.

The salary range for this position is $81,300 - $135,500 annually. Numerous factors including, but not limited to, educations, skills, work experience, certifications, etc. will be considered when determining compensation.  In addition to base salary, this position is also eligible to participate in Gravie’s annual bonus program.  Stock options may also be awarded as part of the compensation package.

Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie’s package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, cell phone reimbursement, transportation perks, education reimbursement, and 1 week of paid paw-ternity leave. 

A Little More About Us:

At Gravie, we're on a mission to reinvent health benefits for small and midsize businesses—making high-quality, affordable healthcare accessible to employers and their employees. We believe better benefits lead to better lives, and we’re building the future of health benefits to reflect just that.

We’re proud to be the only company offering both innovative level-funded health plans and a market-leading ICHRA solution, giving employers more choice and flexibility than ever before.

And guess what? Our customers love us. With member and employer satisfaction rates consistently trending above 80%, we know our health plans are working the way they should. Backed by some of the most sought-after investors in the country, we have the resources and long-term support to build something truly transformative—and we’re just getting started.

At Gravie, we do things differently. We’ll challenge you, and we’ll welcome you challenging us. Good ideas are everyone's job here. You’ll join a team that’s smart, mission-driven, and unafraid to push boundaries if it means making a bigger impact for the people we serve.

If you're energized by a high-performance, high-trust environment where your voice matters, Gravie might be just the place for you.