Fast Facts

Superhuman is seeking an Engineering Manager to lead their Infrastructure Team, overseeing the SRE lifecycle while collaborating across engineering teams to support and scale cloud infrastructure.

Responsibilities: Lead and grow the SRE team, develop plans to support Superhuman's roadmap, coordinate with engineering teams, and provide enterprise customer support through SLOs and incident reports.

Skills: 5+ years experience in SRE, team management, familiarity with AWS, GCP, or Azure, incident management, SRE software lifecycle, and container management systems such as Kubernetes.

Qualifications: Preferred qualifications include experience managing remote teams, effective multitasking across projects, and a proactive management approach in fast-paced environments.

Location: Hybrid position based in San Francisco, allowing for flexibility between remote and in-office work.

Compensation: $260000 - $340000 / Annually

Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.

About Superhuman

Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com.

The Opportunity

To achieve our ambitious goals, we’re looking for an SRE Manager to lead our Infrastructure Team. This role will be hands-on as we build out an SRE team at Superhuman and involve all phases of the SRE lifecycle, from planning to incident management.

Superhuman’s engineers and researchers can innovate and uncover breakthroughs—and, in turn, influence our product roadmap. The complexity of our technical challenges is growing rapidly as we scale our interfaces, algorithms, and infrastructure. You can hear more from our team on our technical blog.

As an Engineering Manager, SRE, you will

• Grow the existing team by hiring people.
• Develop plans to support Superhuman’s roadmap and scale our cloud infrastructure to keep pace with the load.
• Coordinate with all engineering teams to provide them with the services needed to run their systems.
• Provide support and visibility for enterprise customers via SLOs and incident reports.

Qualifications

• Has 5+ years of experience as an SRE and 2+ years of experience managing a team of SREs and DevOps.
• Familiar with at least one of AWS, GCP, and Azure.
• Support incidents as an Incident Commander.
• Familiar with the SRE software lifecycle.
• Experience managing people remotely.
• Familiarity with Kubernetes or another equivalent container management system.
• Willing to get our hands dirty in scaling our software stack.
• Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments

Compensation and Benefits

Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more: 

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching 
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities

Superhuman takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future.

United States:

Zone 1: $260,000 – $340,000/year (USD)

We encourage you to apply

At Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

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