Creative Director

As the world's favorite cheap flight alert platform, we're constantly focused on crafting a world class brand. As our Creative Director, you will become the visual and creative heartbeat of Going. You will develop and execute a high-impact creative vision that aligns with business goals, while serving as a hands-on leader and mentor to the creative team. You will partner across growth, marketing, and product to ensure every touchpoint (from email, social, web, ads, to in-product communications, is on brand) conceptually bold, and performance-oriented.

Due to the high volume of applicants we expect to receive for this role, we will be closing applications on Friday, October 31 to ensure we can review and respond to all candidates that have applied.

Responsibilities

Brand Vision & Ownership

Define and champion Going’s creative and visual identity across every channel and touchpoint. Ensure a cohesive and inspiring brand experience that connects marketing, product, and communications. Maintain the highest standards of creative quality across all surfaces. Uphold brand guidelines, design systems, and tone to ensure every asset reinforces Going’s identity.

Creative Leadership & Mentorship

Lead and mentor a team of designers, art directors, and motion creatives. Foster a culture of taste, craft, and continuous improvement while developing individual growth paths and creative excellence.

Hands-On Design & Direction

Set the creative bar by personally contributing to flagship campaigns and brand-defining projects. Guide concepting, design, and storytelling to achieve both emotional impact and measurable performance.

Campaign Development & Execution

Oversee ideation and production for marketing campaigns from concept through delivery. Ensure each execution is on brand, strategically aligned, and optimized for engagement and conversion.

Speed Fuels Discovery

We value progress over perfection. We prioritize quick creative iteration, testing, and feedback cycles instead of overly complex processes or long buildouts.

Cross-Functional Collaboration

Partner with Marketing, Product, and Growth teams to translate business goals into creative strategies and assets that drive acquisition, retention, and brand affinity.

Creative Operations & Process Design

Build and refine creative processes, review systems, and feedback loops. Manage timelines, resourcing, and prioritization to ensure the team operates efficiently and delivers exceptional work on time.

Innovation & Trend Awareness

Stay ahead of emerging design trends, tools, and cultural shifts. Introduce fresh thinking and experimentation that keep Going’s brand modern, relevant, and distinctive.

Data-Informed Creativity

Collaborate with Growth and Analytics to test, measure, and iterate creative ideas. Use performance insights to inform future creative direction without sacrificing originality or craft.

Strategic Resource Management

Plan and allocate creative resources based on priorities, ensuring the right mix of internal talent and external partners. Balance big-bet projects with fast-turn deliverables.

Stakeholder Communication

Present creative work with confidence and clarity to executives and cross-functional partners. Build trust through thoughtful rationale and strong alignment with business objectives.

What you know

Creative Leadership Experience

10 or more years in brand, marketing, or creative leadership roles. Proven ability to guide teams, set vision, and deliver outstanding creative in fast-moving environments.

Strategic and Analytical Thinking

Ability to connect creative decisions to data and business impact. Skilled at evaluating creative performance and applying insights to improve results.

Brand Building Expertise

Strong track record of building or evolving consumer, subscription, or digital product brands. Deep understanding of how design influences perception, loyalty, and growth.

Portfolio of Impactful Work

A portfolio that demonstrates excellence in visual design, brand systems, and integrated campaigns. Clear examples of work that balances creativity with measurable business results.

Hands-On Craft

Proficiency in design tools such as Figma and Adobe Creative Suite. Comfort working at both the concept and execution levels, from early moodboards to final production assets.

Integrated Media Fluency

Experience developing creative across multiple channels, including digital, social, motion, video, and in-product experiences. Ability to adapt storytelling to fit each platform.

Team Development and Mentorship

Experience hiring, managing, and mentoring creatives of varying levels. Ability to inspire, coach, and grow a high-performing team.

Cross-Functional Collaboration

Proven success partnering with marketing, product, growth, and analytics teams. Skilled at translating business goals into creative strategies that drive measurable outcomes.

Operational Excellence

Strong organizational and project management skills. Experience designing creative processes that balance quality, speed, and scalability.

AI + Human Touch

Thrives in dynamic environments. Eager to explore the intersection of AI technologies and human centered design, design tools, and creative approaches that push the brand forward.

Who you’ll work with

• You will report to Derek Cann (VP, Marketing)

• You will lead a small but mighty Creative Team:

  • Nicole Ransom: Senior Graphic Designer

  • Tik Manukyan: Motion Graphics Designer

• You will partner with all members of the Marketing team

• You will work directly with our Product squads

• You will be a strategic partner for the Leadership team

Benefits & Perks you’ll love

• The salary for this role is based on experience and the level at which we hire. The range is between $146,590 and $215,000.

• 100% remote work environment

• Annual team retreats, with past destinations including Scottsdale, Washington D.C., Vancouver, and Mexico City.

• Open vacation policy, with a 15-day minimum

• Comprehensive health, vision, dental, and life insurance

• 401(k) with a 5% match

• $750/quarter remote work, wellness, and wisdom stipend

• Up to 12 weeks of paid family leave

• Meetup stipend when you cross paths with a co-worker

• Continuing education & development reimbursement

• Challenging problems to solve and an awesome team to collaborate with every single day

We want you to bring your authentic self to work every single day. We accept you for who you are and consider everyone on an equal opportunity basis without regard to ancestry; age; appearance; color; gender identity and/or expression; genetics; family or parental status; marital, civil union, or domestic partnership status; mental, physical, or sensory disability; national, social or ethnic origin; past or present military service; sexual orientation; socioeconomic status; race; religion or belief. Going is an E-Verify employer.

‍If you require a reasonable accommodation or assistance for any part of the interview and employment process, please contact us at [email protected] and let us know the nature of your request.

We want you to bring your authentic self to work every single day. We accept you for who you are and consider everyone on an equal opportunity basis without regard to ancestry; age; appearance; color; gender identity and/or expression; genetics; family or parental status; marital, civil union, or domestic partnership status; mental, physical, or sensory disability; national, social or ethnic origin; past or present military service; sexual orientation; socioeconomic status; race; religion or belief; hair length; organ donor status. Going is an E-Verify employer.

‍If you require a reasonable accommodation or assistance for any part of the interview and employment process, please contact us at [email protected] and let us know the nature of your request.