Senior Director, Business Analytics

Why GLS?

Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one’s family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That’s what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs. 

People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar. 

Growth: Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us!

Benefits: GLS offers the below great benefits for your amazing work!

o   Competitive base pay and performance bonuses, dependent on role

o   Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability

o   401K with employer match and 100% immediate vesting

o   Paid Time Off (PTO) and paid company holidays to help you balance work and personal life

o   Paid Volunteer Time Off (VTO) Annually

o   Tuition Reimbursement

o   Parental Leave

o   Business casual work environment

What does it mean to be a Senior Director, Business Analytics  at GLS?

The Senior Director, Business Analytics is responsible for managing and optimizing a line of business by optimizing costs, pricing, credit, and growth strategy to promote profitability of a program. This position is expected to establish goals for the program and work cross- functionally to generate alignment on objectives and achieve the expected outcomes. This role maybe expected to manage more than one product line and segregate duties among direct reports accordingly.

• Manage strategic vision for line of business by establishing and acting on goals and initiatives (growth, credit performance, profitability) with very limited direction and guidance from senior management
• Perform high-quality, error-free, impactful analysis in a highly autonomous fashion that leads directly to business impact and improvements
• Create, manage, and document processes that promote a high degree of automation and limits lapses/breakdowns
• Establish and promote growth through stable, cost-effective application channels
• Have ownership of channel credit performance and monitoring
• Establish and maintain relationships with key internal and external stakeholders, vendors, and partners, including management of contracts, channel costs, and external vendors
• Collaborate with additional internal departments to develop the operational underpinnings of the line of business
• Work cross-functionally to fulfill operational requirements of the program
• Create and maintain a credit and decisioning framework appropriate for the line of business
• Generate the appropriate warehouse and reporting foundations to properly monitor the line of business
• Establish mechanisms to communicate program performance to key stakeholders (managers, executives, credit officers)
• Plan and provision resources/requirements for technical implementations to solve program problems and/or promote improvements
• Manage, develop, and mentor junior analysts
• Perform additional assignments and special projects as required by the needs of the company or as directed by management

• Minimum of bachelor’s degree required
• Minimum of eight (8) years hands-on experience solving credit risk, loan-level pricing, or process design problems in a real-world, consumer finance setting
• Ability to manage external stakeholders before, during, and after project implementations
• Strong knowledge of analytics activities producing forecasts, key insights, dashboards, and reports and tools
• Working knowledge of key initiative shaping, project oversight, prioritization, planning, tracking and delivery
• Demonstrated ability to direct and manage work in an effective manner, but willingness and capability to perform autonomously
• Ability to build business solutions in a white-space environment through keen problem-solving, strong conceptualization, and meaningful collaboration (internally and externally)
• Technical proficiency in data or credit analytics
• Ability to effectively manage highly sensitive and confidential information, interact at all levels within the organization, and build cross-functional partnerships across the business
• Intrinsically motivated with demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectiveness 
• Excellent organizational skills with high attention to detail and demonstrated ability to effectively set and manage multiple conflicting priorities
• Product management of highly technical and multifaceted solutions
• Strong verbal and written communication skills
• Team player that can adapt in a fast pace and changing environment
• Demonstrated ability to motivate and lead a team - provide quality training, guidance, performance coaching, and feedback to assigned staff
• Excellent interpersonal skills: friendly and tactful with the ability to influence others, exercise sound judgment, and effectively manage conflict
• Demonstrated ability to establish and enhance processes to improve business results
• Proficient computer skills with working knowledge of internet and standard business applications such as Microsoft Office; ability to quickly learn new computer applications as required
• Commitment to exemplifying the organizational core values and key competencies

• Remain in a stationary position up to 100% of the workday
• Constantly operate a computer and other standard office equipment 
• Talk and hear to exchange accurate information
• Have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading
• This job operates in a professional office environment
• The position may require travel, up to 10%

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