Medical Virtual Assistant

About Us: Global Pacific Support (GPS) is a leading provider of comprehensive support services for health clinics in the United States. Our mission is to streamline clinic operations, enhance patient care, and ensure compliance with industry standards, allowing healthcare providers to focus on what they do best—providing exceptional patient care.

Position Overview: We are seeking a dedicated and experienced Medical Virtual Assistant with expertise in medical transcription to join our team. The successful candidate will work remotely, providing transcription services and administrative support to our US-based healthcare clients. This role is ideal for someone with a strong background in medical transcription, excellent attention to detail, and a commitment to maintaining the highest standards of accuracy and confidentiality.

Key Responsibilities:

• Medical Transcription: Accurately transcribe medical dictations from physicians and other healthcare professionals, ensuring all documentation is complete and error-free.
• Patient Record Management: Maintain and update electronic health records (EHR) with transcribed notes, ensuring compliance with HIPAA and other privacy regulations.
• Administrative Support: Assist with various administrative tasks such as scheduling appointments, managing emails, and handling phone calls.
• Communication: Serve as a liaison between patients and healthcare providers, ensuring clear and efficient communication.
• Compliance: Adhere to all relevant regulatory and compliance guidelines, including HIPAA and other industry standards.
• Quality Assurance: Review and proofread transcriptions for accuracy, completeness, and consistency.

Qualifications:

• Experience: Minimum of 3 years of experience as a medical transcriptionist for US healthcare providers.
• Education: Certification in medical transcription or relevant medical administrative training is preferred.
• Technical Skills: Proficient in the use of transcription software, EHR systems, and Microsoft Office Suite.
• Knowledge: In-depth knowledge of medical terminology, anatomy, pharmacology, and healthcare documentation standards.
• Communication: Excellent verbal and written communication skills, with a strong command of the English language.
• Attention to Detail: High level of accuracy and attention to detail in all aspects of work.
• Confidentiality: Strong understanding of patient confidentiality and HIPAA compliance requirements.
• Adaptability: Ability to work independently, manage time effectively, and adapt to changing priorities and technologies.

Preferred Qualifications:

• Previous experience working as a virtual assistant or in a remote role.
• Familiarity with telemedicine platforms and remote healthcare services.
• Experience with practice management software.

Benefits:

• Competitive compensation package.
• Flexible working hours.
• Opportunity to work with a dynamic and supportive team.
• Continuous professional development and training opportunities.
• Work-from-home setup.