Data & AI Software Engineer

Who Are We?

 We're more than just a company; we're a global leader in digital safety. With a strong commitment to ensuring that everyone can navigate the digital world securely, we unite the best minds and cutting-edge technology through our family of brands: Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner. Together, we protect over 500 million people worldwide. Our workplace is built on inclusivity, where your well-being is a top priority. We believe success comes from balance and authenticity. When you're thriving, you're unstoppable. So, bring your bold ideas and unstoppable drive, and join us in shaping the digital world. Ready to make an impact? Join #TeamGen.

Mission and Goals:

The Gen Digital CSIS Engineering team provides the back-end services that powers Gen’s consumer facing applications and our agent tools. We currently serve over 500 million customers via our direct Gen-branded consumer products and partnerships. We are working on several interesting challenges and seeking passionate and experienced technologists to join the team.

The Gen Digital Machine Learning and Predictive Services team is a part of CSIS Engineering and is seeking Data & AI Engineer streamline data services and analytics, develop and audit automated testing, design services for intelligent customer routing, help build data products to retain customers and decrease churn, scale applications to handle substantially increased capacity. In this position you will have hands-on work on the variety of modern technologies, including Cloud Data & AI frameworks, applying them to solve the unique and interesting challenges arising from data pipelines and application development, scaling, and operations. Among other technologies, you’ll leverage SQL and NoSQL databases, design frameworks that leverage cloud services and use modern dev-ops to make a real impact for millions of customers, all while working with a supportive team!

We are looking for a Data & AI Engineer to produce and implement functional AI solutions and ETL frameworks. You will work with Product Managers to define software requirements and take the lead on operational and technical projects.

Data & AI Engineer’s responsibilities include designing and expanding existing Inside Sales Data Lake, ETL management, modern cloud infrastructure and AI products, building software releases and testing the new code. Your ultimate goal will be to design and develop high-quality Data & AI solutions that are aligned with user needs and business goals.

How We Work

Our hybrid work model (3 days in the office) gives us the face-to-face time to have creative conversations, meaningful meetings, make quick decisions and build relationships. At the same time, it offers flexibility you need to focus and do your best work.  

Competencies:

• You have a Bachelor’s degree in Computer Science, Engineering, or relevant field.

• You have 3+ years experience as a Data Engineer or equivalent software-engineering or data-engineering role.

• You have hands-on experience in building Cloud Data Warehousing solutions and wide range of tools to develop data pipelines, ETL processes, streaming services.

• Good understanding of modern Cloud AI products and integration points to drive architectural reviews and solution reviews based on business requirements.

• Agentic AI mindset to increase efficiencies of CSIS Data Lake processes and reduce manual QA effort by the operations.

• You possess a strong command of software-automation production systems (Jenkins, TeamCity, etc.) and automated testing frameworks

• You exhibit extensive expertise in software development, unit tests, scripting, project management methodologies and Agile development environment.

• In-depth knowledge of programming languages (e.g. Python, Ruby, Java) and known DevOps tools like Git and GitHub. Ruby knowledge is preferred.

• Knowledge of Google Cloud services, BigQuery and Vertex APIs is preferred.

• You have expertise with Kubernetes and Docker software and Rest web services.

• In-depth knowledge of relational databases (e.g. PostgreSQL, MySQL) and NoSQL databases (e.g. MongoDB)

• Analytical mind with problem-solving aptitude and ability to work independently

• Excellent organizational and team leadership skills

Benefits

At Gen Digital, we are committed to supporting our employees' well-being and professional growth. Our comprehensive benefits package for U.S. team members includes:

• Health & Wellness – Access to medical, dental, and vision insurance plans, telemedicine services, and health savings accounts (HSAs).

• Financial Security – 401(k) retirement plan participation, company-paid life and accidental death & dismemberment (AD&D) insurance, plus opportunities to invest through our Employee Stock Purchase Plan (ESPP).

• Work-Life Balance – Generous paid time off (PTO), company holidays, and various leave options to support personal and family needs.

• Professional Development – Annual education reimbursement (up to $5,250) for job-related courses.

• Wellness Reimbursement – Up to $450 per year to cover fitness-related expenses.

• Additional Perks – Access to commuter spending accounts, legal assistance plans, family support services, and exclusive employee discounts.

Gen is proud to be an equal-opportunity employer, committed to diversity and inclusivity. We base employment decisions on merit, experience, and business needs, without considering race, color, national origin, age, religion, sex, pregnancy, genetic information, disability, medical condition, marital status, sexual orientation, gender identity or expression, military or veteran status, or other unlawful factors. Gen prohibits discrimination based on these protected characteristics and recruits talented candidates from diverse backgrounds.

We consider individuals with arrest and conviction records and do not discriminate against employees for discussing their own pay or that of other employees or applicants. Learn more about pay transparency. 

To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.