Site Reliability Engineer

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

Position not available for immigration sponsorship.

GENERAL FUNCTION:

Design and implement Site Reliability Engineering oriented solutions using modern engineering tools and Agile practices.  Work with self-directed, cross-functional, and product-oriented teams in a highly collaborative environment. Deliver some of the bank's most important products and services while developing skills and experience well beyond your initial role.

All employees are responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensuring that actions and behaviors drive a positive customer experience. Operating within the Bank's risk appetite, you will achieve results while consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Implement and maintain new Site Reliability Engineering features and capabilities while continuously improving the quality of our technical products and services
• Build and share technical expertise with your team and other members of the organization
• Follow industry and organizational best practices and standards, and participate in company communities of practice to continuously refine and communicate them. Contribute to a culture of continuous improvement.
• Achieve operational excellence by automating processes and creating maintainable, supportable, and testable solutions
• Keep up with technology trends and innovations in Site Reliability Engineering
• Provide operational support and troubleshooting for your team’s products and services
• Maintain appropriate controls and documentation to ensure compliance with all company and regulatory requirements
• Provide coaching, mentoring, and training for new or less experienced team members
• Provide leadership and guidance to your team in your technical field(s) of expertise
• Other duties as assigned

SUPERVISORY RESPONSIBILITIES: None.

MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

• Bachelor’s degree in a relevant technology field or equivalent combination of education and work experience.
• Six+ years of engineering or other IT work experience relevant to the position.
• Strong problem-solving and communication skills.
• Willingness to work in a highly-collaborative environment.
• Solid understanding and significant experience with modern software development practices, tools, and technologies including use of DevOps pipelines such as Jenkins.
• Solid understanding of IT security best practices.
• Expertise in logging and monitoring platforms, such as Splunk and Dynatrace or equivalent technology solutions.
• Experience with automation tools such as Terraform and Ansible or equivalent.
• Experience designing, implementing, and supporting complex technical solutions.
• Development skills with scripting languages such as Python and Unix shell, as well as structured programming languages such as Java and Go.

#LI-BP1

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.