Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Support Development Engineer image - Rise Careers
Job details

Support Development Engineer

EnergyHub builds software that helps utilities and customers turn distributed devices into virtual power plants to stabilize the grid and enable more renewable energy. We are seeking a Support Development Engineer to join the SupportHub team to troubleshoot production issues, configure integrations with partners, build data-driven dashboards, and contribute code and automation to scale our operations.

Skills

  • Root-cause analysis from multiple information sources
  • Strong organization and continuous improvement mindset
  • Clear verbal and written communication
  • Comfort working with internal teams and external partners across time zones
  • Experience with git and code versioning concepts
  • Familiarity with observability tools (AWS CloudWatch, Sentry, Datadog)
  • Experience testing and calling 3rd-party APIs (Postman)
  • Scripting experience (Python)
  • Familiarity with full-stack web development concepts
  • Experience with cloud ecosystems (AWS, Azure, or GCP)

Responsibilities

  • Identify root causes of technical issues using logs, data, and code
  • Respond to and triage production incidents
  • Configure programs and data flows between EnergyHub and OEM/utility partners
  • Configure and update data attributes when no UI exists
  • Build dashboards on the data warehouse to surface insights and opportunities
  • Design and implement technical mitigations for recurring issues
  • Debug in Java, Python, and occasionally TypeScript; analyze logs and telemetry
  • Contribute bug-fix PRs and small code changes to the codebase
  • Create, update, and maintain Python scripts for migrations, cleanup, and automation
  • Collaborate with Engineering, internal stakeholders, and external partners

Education

  • Bachelor’s degree in Computer Science, Engineering, or related field preferred, or equivalent practical experience
  • Relevant professional experience accepted in lieu of degree

Benefits

  • 100% employer-paid medical for employees
  • 401(k) with employer match
  • Flexible schedule and remote work
  • Paid parental leave
  • Education assistance program
  • Gym subsidy, secure bike rack, and free Citi Bike membership (where applicable)
  • Fully stocked office fridge and pantry (for on-site locations)
  • Equal Opportunity Employer with reasonable accommodations
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$100000 / YEARLY (est.)
min
max
$90000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs

Planned Parenthood Keystone seeks a bilingual English/Spanish Regional Medical Care Assistant to deliver front desk, intake, and clinical support across Harrisburg and York health centers.

Shriners Children’s Spokane seeks a skilled Surgical Technologist II (PRN) to support pediatric operative procedures by maintaining sterile technique, managing instruments and equipment, and assisting the surgical team.

Posted 23 hours ago

Provide hands-on clinical support as a Certified Medical Assistant at Fort Sanders Perinatal Center, assisting providers with OB/GYN and perinatal patient care.

Photo of the Rise User
Posted 21 hours ago

Allegheny Health Network is hiring a part-time Medical Assistant Float to provide clinical support across multiple primary care locations in Pittsburgh, ensuring consistent, protocol-driven patient care.

Posted 10 hours ago

Support a busy outpatient therapy department as the Department Secretary, managing scheduling, patient records, phone communications and clerical tasks at Methodist Medical Center in Oak Ridge.

Photo of the Rise User
Posted 18 hours ago

Millennium Health is hiring a male Specimen Collector II in the Slidell, LA area to conduct observed urine and oral-fluid collections, handle specimen processing, and travel to regional clinics as needed.

Photo of the Rise User
Posted 24 hours ago

Support the Bureau of Environmental Disease Prevention as a Clerical Associate handling reception, mail, supplies, and administrative requests across five program offices.

Photo of the Rise User
Posted 20 hours ago

Support resident well-being by helping plan and run wellness activities and assisting with assessments and care plan implementation at a long-term care community.

Provide expert venipuncture and specimen collection at UChicago Medicine River East as a part-time, onsite Phlebotomist supporting a multi-specialty outpatient clinic.

Photo of the Rise User

Join Presbyterian Healthcare Services as a GI Lab Technician in Albuquerque to support outpatient endoscopy procedures by preparing instruments, assisting providers, and providing patient care and recovery support.

Photo of the Rise User

Night-shift Assistant Tech (Imaging) supporting technologists and clinical staff at Northwestern Medicine to coordinate patient flow and prepare/assist with imaging procedures.

Photo of the Rise User
Posted 16 hours ago

Serve as an on-site Engagement Specialist at ACS' Nicholas Scoppetta Children's Center to warmly orient, supervise, and support children entering and transitioning through the intake center using a trauma-informed approach.

Photo of the Rise User

Emory University is hiring an on-site Receptionist (temporary) to greet visitors, handle calls and messages, and perform general administrative duties for the Division of Advancement and Alumni Engagement.

EnergyHub is the leading grid-edge DERMS provider. Utilities rely on EnergyHub's Mercury DERMS platform to manage all distributed energy resources to serve grid and market objectives. EnergyHub works with over 60 utilities nationwide to manage mor...

2 jobs
MATCH
Calculating your matching score...
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$90,000/yr - $110,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
September 9, 2025
Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!