Hydraquip - Operations Manager

Hydraquip is looking for a candidate who wants to take the next step in their technical career to join our 100% employee owned company. Hydraquip is a fluid power distributor for over 40 world class brands of products as well as a provider of value added solutions to customers including pump/motor assemblies, mobile valve assemblies, hose kits, repair, hydraulic power units and electrohydraulic solutions. With offices in Houston, Dallas, Memphis, Tulsa, Denver and Lafayette, Hydraquip has a broad footprint with many opportunities for growth within the company.

The Operations Manager is responsible for directing and coordinating the activities of the Inside Sales, Production, and Shipping & Receiving departments of his or her business location and increasing levels of customer and employee satisfaction while improving efficiency of manpower, materials, and machines. The Operations Manager also aids chief administrative officers in formulating and administering organization policies by performing the following duties personally or through subordinate managers or other direct reports.

Salary Range: $70,000 - $80,000/year

Specific responsibilities and authorities may include:

• Participate in formulating and administering company policies and directing and coordinating all department activities to develop and implement long range goals and objectives to meet business and profitability growth objectives.
• Review and support assigned departments to oversee design concepts with fundamental or new technology used for new or existing products or improvement to provide cost reduction, safety, customer requirements, and market growth.
• Review analysis of activities, cost, operations, and forecast data to determine departmental progress toward stated goals and objectives.
• Confer with company leadership to review achievements and discuss required changes in goals or objectives resulting from current conditions.
• Oversee each assigned department to review reports and resolve operational and facility problems to ensure minimum cost, prevent operational delays, and meet future growth.
• Develop, review, update, and implement business strategic planning, including sales, financial performance, and overall operational development.
• Provide leadership support for employee relations through effective communications, coaching, training, and development.
• Hire, train, motivate, counsel, and monitor the performance of all department managers and other direct reports.
• Fulfill client requests and order processing, promote and effectively sell supplier products using established company best practices, promote value-added upselling to clients, and support outside sales in technical, pricing, and delivery aspects.
• Ensure compliance with company standards for cost control, waste reduction, quality, OSHA, health, safety, environment, and on-time delivery at the lowest possible cost.
• Carry out all duties and responsibilities in an ethical and conscientious manner.
• Support and participate in the organization’s continual improvement program, to conform to ISO 9001 requirements and understand the implications of not conforming with the Quality Management System requirements.
• Ensure the promotion of customer focus throughout the organization.
• Demonstrate leadership and commitment with respect to the quality management system by engaging, directing, and supporting persons to contribute to the effectiveness of the quality management system.
• Other duties as assigned.

EDUCATION AND TRAINING

• High school diploma, GED, or equivalent secondary education.
• Bachelor’s degree or higher in Industrial Distribution is preferred.

• Certified Fluid Power Hydraulic Specialist.

• Other technical certifications or degrees may be considered.

• Experience as described below may be accepted in lieu of education.

EXPERIENCE

• Over five (5) years of experience in sales, customer service, or technical fields.
• Previous experience in hydraulic, electrical, mechanical, or automotive repair is strongly preferred.
• Education as described above may be accepted in lieu of experience.
• Experience working in an ISO 9001 environment is considered a plus.

KNOWLEDGE AND SKILLS

• Ability to communicate at numerous levels internal and external to the company.
• Ability to investigate problems or potential problems to avoid reoccurrence.
• Strong organizational and follow-up skills.
• Good personal motivation.
• Good communication skills.
• Good, safe work habits.
• An exceptional working knowledge of hydraulic and/or hydrostatic components, equipment operations, and/or mechanical functions.
• Strong interpersonal skills.
• Basic marketing understanding.

We offer a competitive salary and benefits package, including medical, dental, vision, life and disability insurance, and 401(k) plans with company match. A unique benefit Hydraquip offers as part of Employee Owned Holdings, Inc. is an employee stock ownership plan.

What is an ESOP?

ESOP is a special retirement program that allows employees to own stock in the company. When you join EOHI, you automatically begin investing in your future (without having to purchase shares). We are a high growth company committed to training our employee owners to develop their skills and advance in their careers.

• Studies also show that retirement account balances for ESOP companies are 2.5 times higher.
• ESOP companies grow 2.5 times faster than those companies without employee ownership.
• Research shows employee owned companies are superior in performance, employee benefits and employee morale because everyone is working towards a common goal.