Assistant Vice President, Technology and Business - Advancement and Alumni Engagement

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Description

The Division of Advancement and Alumni Engagement utilizes resources, technology, and business for the purpose of constituent engagement, donor research and solicitation, and stewardship throughout Emory University and Health Systems. Our mission is to inspire and steward meaningful, lasting relationships that elevate engagement and giving to fulfill Emory’s mission to serve humanity. AAE is a high-performance team built on innovative ideas, trust, and accountability. We foster collaborative connections and value inclusion. We are currently seeking a Assistant Vice President, Technology and Business.

The Advancement and Alumni Engagement department of Technology and Business support various operating systems and platforms to apply advanced business analysis concepts to resolve highly complex operational issues and meet the philanthropic objectives of Emory University. Teams in this area will deliver dashboards, add KPIs, provide analytics, data mining and data modeling to the advancement community and integrate new data sources. This position will report to the Senior Associate Vice President.

KEY RESPONSIBILITIES:

• Develops and implements strategies & tactics that leverage technology to advance philanthropy utilizing constituent relationship management (CRM) systems, analytics and Business Intelligence (BI) functionality, marketing automation systems, web-based platforms & digital direct response, augmented / virtual reality, machine learning and big data.
• Leads teams that establishes and implements the strategic BI functions.
• Leads, creates, and implements the design of informatics architecture, systems design, dashboards, analytics, data mining and modeling.
• Oversees division's digital fundraising technology, systems and analytics functions.
• Facilitates partnerships with other departments within the division and University for digital communications strategies and tools, providing technical and analytical expertise and insight for online acquisition, engagement and solicitation strategies and audience journeys.
• Creates strategic planning processes for analytics and identifies opportunities for leveraging fundraising data to drive business solutions.
• Provides guidance and solutions on predictive analytics and data modeling, while assessing existing dashboards and reporting efforts and guiding the department to focus on a common set of KPIs.
• Ensures compliance requirements are met for HIPAA, FERPA, and PCI.
• Participates in the advancement strategic planning process, assists in policy making for department-wide initiatives, and may represent the division at university functions.
• Develops and manages budgets.
• Some travel is required.
• Performs related responsibilities as required.

MINIMUM QUALIFICATIONS:

• Bachelor's degree and ten years of experience in information technology, systems support, or related field with team leadership and staff management experience.

PREFERRED QUALIFICATIONS:

• Successful candidates will possess extensive experience managing projects, budgets, and financial reports, working with various technologies including advanced knowledge and experience with mass email applications, project management software, and CRM systems.
• Strong interpersonal and problem-solving skills with attention to detail, the ability to work with ambiguity, and navigate a complex work environment.
• Strong organizational, written, and verbal communication skills and possess the ability to manage multiple projects simultaneously.
• Experience leading teams, working independently as well as collaboratively to achieve goals, with a commitment to delivering exceptional customer service.
• Commitment to delivering excellent customer service, the ability to work collaboratively.
• Possess a high level of professionalism and commitment to confidentiality with sound judgment and discretion. 
• Prior experience in advancement, fundraising, alumni engagement, non-profit, or a university setting.
• Flexibility to accommodate changing priorities and deadlines.

NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs Schedule is based on agreed upon guidelines of department. This role requires residency in the state of GA. Emory reserves the right to change remote work status with notice to employee.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week's advance notice is preferred.