Job Description:

Position Overview

The Manager of Product Engineering Operations is a dynamic leadership role responsible for optimizing and overseeing the end-to-end operational functions within the product engineering organization. This senior-level position acts as the connective tissue between engineering, product management, quality assurance, and other cross-functional teams, aiming to deliver best-in-class products on time and within budget. With a blend of analytical acumen and strategic foresight, the Senior Manager is charged with enhancing operational efficiency, fostering a culture of continuous improvement, and enabling teams to deliver innovative products that drive business growth.

Key Responsibilities

• Operational Leadership: Lead and manage the operational strategy and execution for the product engineering group, ensuring alignment with overall business and technology goals.
• Process Optimization: Identify, implement, and refine processes that streamline product development, reduce inefficiencies, and improve quality of deliverables.
• Cross-Functional Collaboration: Serve as a primary liaison between engineering, product, QA, design, support, and other business functions to ensure seamless coordination and communication.
• Resource Planning & Allocation: Develop and implement strategies for effective workforce planning, talent allocation, and workload balancing across multiple teams and projects.
• Performance Measurement: Define and track key operational metrics (KPIs) to monitor the health and performance of the engineering organization; generate regular management reports and insights for senior leadership.
• Program & Project Management: Oversee the execution of complex, cross-functional engineering projects, ensuring that goals, timelines, and budgets are met while managing risks and dependencies.
• Continuous Improvement: Champion a culture of continuous improvement, leveraging data-driven insights, post-mortem analyses, and retrospectives to drive process and product enhancements.
• Risk Management: Proactively identify and mitigate operational risks related to delivery, quality, scalability, and compliance.
• Change Management: Lead change initiatives that drive operational excellence, including adoption of new methodologies (e.g., Agile, DevOps), processes, and organizational structures.
• Budget & Financial Oversight: Develop, monitor, and manage budgets for product engineering operations, ensuring effective use of resources and alignment with business priorities.
• Stakeholder Engagement: Communicate regularly with executive leadership, product owners, and external partners to provide visibility into engineering operations and strategic initiatives.

Qualifications

• Bachelor’s degree in engineering, Computer Science, Business Administration, or related field (Master’s preferred).
• 7+ years of experience in engineering operations, program management, or related roles within a technology-driven environment.
• Demonstrated leadership experience managing cross-functional teams and large-scale projects.
• Proven track record in process optimization, change management, and implementation of best practices within product engineering organizations.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions and recommendations.
• Excellent communication, presentation, and interpersonal skills, with the ability to influence at all levels of the organization.
• Deep understanding of software development lifecycle (SDLC), Agile, and/or DevOps methodologies.
• Experience with engineering tools and platforms (e.g., Jira, Confluence, Git, CI/CD).
• Financial acumen and experience managing operational budgets.
• High degree of organizational savvy, adaptability, and emotional intelligence.

Core Competencies

• Strategic Thinking: Ability to see the big picture and align operational tactics with organizational strategy.
• Operational Excellence: Commitment to delivering high-quality outcomes efficiently and effectively.
• Leadership: Inspires, motivates, and guides teams through change and growth.
• Analytical Rigor: Skilled in data analysis, business intelligence, and performance measurement.

• Collaboration: Fosters strong cross-functional relationships, removes operational barriers, and promotes best practices to empower teams. Effectiveness is measured by efficiency, team culture, product quality, and business impact.

• Adaptability: Thrives in a fast-paced, dynamic environment and manages ambiguity with confidence.
• Customer Focus: Understands customer needs and translates them into operational priorities.
• Skilled at driving operational KPIs including on-time delivery of engineering projects, cycle time reduction for key development processes, cost savings achieved through operational efficiencies, etc.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .

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